Extremely rude service rep

The complaint is vague. MeasureComp does not "charge" anything.They do a site measure and inspect of home. They assess all of the required prep and materials to complete the job and maintain the Manufacturers warr. They build a quote based on the observations logged by the tech that goes to the home. They provide the quote to the store for sale. Since the above referanced job was a tile job, and depending on the application, certain steps, expensive steps, must be taken by the installer in order for the installer to provide the workmanship to outlive the manufacturers warr. also the number of boxes is based on the square footage of the room and the size of the tile. The price of the tile would be refunded had the customer allowed a reinspect of the area to ensure they had not altered the space in anyway (remodel or additional cabinets etc.) sometimes jobs are over delivered in which case customer could be refunded on product that they were not actually charged for. Once the re-inspect was performed, the customer would be refunded