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Maytag / French Door Refrigerator

United States

Consumer reviews about Maytag / French Door Refrigerator

Hebsan
Dec 30, 2011

Problems with the ice maker!

Came home yesterday to a possessed ICE2O with the flashing lights and the ice flapper cycling every few seconds. Called Maytag this morning. Even though I stated that this was a known problem, they would not send me a replacement HV Control Board for free. They wanted to charge me 295.95 for the board + shipping. I was about ready to bite the bullet and pay for it, but I was cut off. I then called a local parts supply, and they had them in stock for 150+tax. On top of that, they offered a 15% military discount on Fridays. I walked out with a new board for 133.00. Took all of 10 minutes to replace the board, and I now have an operational refrigerator.

Rae Y.
Jan 12, 2012

Problems with the ice maker!

Same expensive fridge -- same problem with the lights flashing and the flapper opening & closing. Took some of your advise and called Maytag at 800-688-9900 with no luck. I purchased the original fridge in 7/2006 with the extended warranty that just ran out 7/2011. Had minor problems similar to others mentioned here (ice maker, water line dripping down front, etc.), but this is the first major issue that is keeping me up at night with the noise. We also have a home warranty, but I'm sure somehow they'll come out and find a reason to not cover it saying it's related to an ice maker or something and making us pay their fee anyway. So, first step is to provide all of the info and repair instructions to see if he's willing to attempt it, or if not will try home warranty. Thanks for everyone's info & advice. Wish us luck!

Rae Y.
Jan 12, 2012

Problems with the ice maker!

Added comments...they wouldn't cover parts or labor since I'm out of warranty which is their right. I even asked to speak to a supervisor to see if they would fix it in "good faith" since it's a known problem. They would not, but offered to set up a service call for which I'd be responsible. They even tried to sell me another warranty!! I told her I was very disappointed that they are not assisting me and that I am pursuing this another way and hope to find a way to put this back on them since they know it's a known problem. They should have done a recall. I also added I would never purchase another Maytag product.

walctalsha
Feb 17, 2012

Problems with the ice maker!

Is there a class action lawsuit against Maytag for these refrigerators? I'm having the same problem as everyone else and I was told that the main control board was the culprit. Change it out with no results. Then replaced the low voltage control board and still no results. Paid over 2500 dollars for this refrigerator about 6 years ago and Maytag won't do anything about it. I say we put in a lawsuit and see what happens.

jenniferm79
Mar 10, 2012

Problems with the ice maker!

Main control board broke on mine around the holidays. I finally got a new one in the mail. Before I got a chance to set up my appt. to get it fixed the fridge is now humming all the time and not cooling properly. It isn't even 6 years old! Off to buy a new one today I suppose. It won't be a Maytag!

javajim50
Feb 10, 2013

Maytag French doors Icemaker

I have a Maytag french doors Modle MFI 2568AES with the icemaker made to despense the ice from the door. If anything at all in side of the frig touches the icemaker housing it stops making ice. We have lived with this from day one and was caution about this problem from the place we bought it from one week after we had it in our home. Now the new thing is yesterday the icemaker made so much ice and continued to try to make ice that the holding area filled up and continued to try making ice but water started to run out of the ice maker part filled up the ice bin and then ran out of the ice flap on the door and onto our hardwood floors. I thought Maytag was a good brand and for the price we paid it would seem the company thought so too. Anyone else having like problems?

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