Lgmedsupply |
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Consumer reviews about Lgmedsupply |
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KathyL.
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Dec 14, 2011
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Lgmedsupply commits FRAUD!
I order the US Pro 200, a home ultrasound unit, without a prescription. It wasn't disclosed on their website that there were any safety issues as to usage by the average person without medical training or knowledge of the human anatomy.Nor that it was an FDA regulated item requiring a physicians RX. Only after receiving unit and reading manual was this information given. Tried contacting customer service via phone and email to clarify safety, to NO AVAIL, they are simply UNAVAILABLE period! The return label on package was from Austin, Texas, not Cherry Hill, NJ as listed on the website. Now I have a machine I'm afraid to use and reluctant to return via mail without speaking with a "human" representative for fear I won't get my money back. Filed a complaint with the BBB.
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KathyL.
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Dec 21, 2011
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Lgmedsupply commits FRAUD!
Finally received a call back from LG and was issued a refund, plus a check was sent covering my return costs.
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Marc3345
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Feb 14, 2012
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Lgmedsupply commits FRAUD!
I don't think LGMed is a fraud, I was just very disappointed with the Quad unit, especially since the LG8 TM works great.
I taught I give the LGMed Quad 4-1 a try. First of all, The screen with the blue backlit and black lettering is almost unreadable. Just the minutes are readable. All other setting are in such small letters on the blue backlit, you can just see something blinking. That's it. True, I just had eye surgery but for that part the LG8 was excellent and no problem to adjust.The Quad, has no real programmed settings like the LG8 ( I needed Mode EMS Asynchronous). you have to setup the Quad for every setting yourself. I had to do it under the magnifying glass. After it was setup it felt a bit softer then the LG8 but it was OK, except, after 6 hours the battery was dead. I taught this was just a old battery, sorry, same happen with a new battery. I send a e-mail and was told the Quad would not last longer then 6 to 9 hrs in EMS mode and 20 minutes in inferential mode. LG8 lasted 4 days in EMS mode on battery.
I needed the LG8 24/7 for that week and it was great, no back-pain, it worked. I guess the Quad would work too, except you would have to plug it in. (110Volt). Who wants to walk around with a extension cord. I am returning it, unfortunately with a 20% restocking fee. Therefore it is not "worry-free" since you really can't try it without loosing about $50.- as they unfortunately advertise. (Restocking fee plus insured shipping, plus big envelope) I also found out it is only 20% for the first 7 days then it is 25% for 30 days plus everything that they would have to replace. Since I send them a e-mail already in the first week with all the problems I could find, they may give me that "grace" period, at least on the phone he told me 20%. I just mailed it back and will see how much they are going to refund.
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