Log inRegister
Add a Review

knology

United States, Florida

Consumer reviews about knology

KnologyCustomer
Mar 25, 2012

Billing

Yes, they are like that. I was also ripped-off by them. I have been a long time customer for their internet and basic cable service ( 6+years). They claimed I could get their trip play cheaper by 15 dollars per month. I was not told i would be charged to put in the cable box and phone line. The dollar amounts quoted were WRONG big time. I was charged by a blank service call bill for installation -10 mins of the guys time - 25 dollars on my first bill. 2nd - the actual charges do not include all the extras they tossed on 22.00 month fees and misc. doubling my total bill. 3rd - Knology is the worst company ever as when I called to ask about the doubling of my so-called bill they switched me to multiple people (also hung up 1 time) and finally told me they could do anything about the amount. Also when I got angry and said I might use another company they told me I was obligated to at least 6 months at this rate and it would be higher after that. ( I was not told any of this before.) I ALSO asked about going back to the 2 way I had from them (internet and basic cable) but was told there would be a BIG charge for switching back and they did not offer it as an OPTION. What a lousy company. Do not give them your business.

Add a Review about knology

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username