Log inRegister
Add a Review

Justfly

United States, California

Consumer reviews about Justfly

kbong507
Sep 19, 2017

wrong info on nonstop ticket

i specifically booked a nonstop flight from DCA to LAX for $277.00. but end up the flight stopped at PHX for almost 1 1/2 hours.i call then to refund the partial airfare. their answer is NO. Because that 1 1/2 hour stop at PHX was not considered a layover. this is cheating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. i won't buy from justfly from now on. and also everyone needs to be carefully if you buy airfare from them.

Allen Stoller
May 22, 2018

Liars

Made reservations with Justfly for a round trip from Sacramento to South Carolina, they reserved our seats for a charge of 31.50, gave us seat numbers said we were ready to go. A few days before our flight I checked the airlines website to see where our seats were. When I checked the website, our assigned seats were taken. I called American Airlines and they informed me that they do not reserve seats from travel agents, I had to reserve new seats at a cost of an additional $192.00. I called Justfly and told them what happened and that they owed me $192.00. They refused my request but they did refund my $31.50. They knew there was going to be a problem, but to keep the price low they made up the seat assignments that they knew were unacceptable to the airlines. These people are a fraud.

netterk@gmail.com
Oct 2, 2018

DO NOT USE JUSTFLY

You are better off booking directly through the airline. I needed to make a change on a flight I booked to depart 2 days later and they would not do it. I was willing to pay a change fee and the change in fare but still, they could not help me. If I booked directly through the airline, this would be no problem. I have spent hours, literally...HOURS on hold with JustFly to try to get this changed. Each representative told me something different. How is that possible. Ive been calling the representatives for 2 weeks straight, nobody can help me. I shouldnt have to call back this company several times to fins someone who can help me, at least tell me if it is best to cancel my reservation and rebook. Changes in travel can not be avoided sometimes, I need to be able to trust the party that I book with. No fare is worth this misery. It is absolutely ridiculous that I can not change my flight to leave 2 days later. I will NEVER use JustFly again and I will be sure that no one I know uses this website. This is one of the worst experience I have had with travel...a simple reservation has turned into a nightmare.

Add a Review about Justfly

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    TradeKey.com - Thank you Tradekey for making business painless
    Tradekey is serving my company for almost 5 years, its...
    Agency Pekerjaan Danu Gemilang Sdn Bhd - Reliable and Trusted Maid Agency
    DG Maid Agency is well known as a leading maid agency...
    Hallmark channel - monk and psych
    please stop showing Monk and psych! hey do not wear...
    Time Payment, Corp - Steer Clear of Time Payments
    IF YOU ARE A START UP OR SMALL BUSINESS LOOKING FOR A WAY...
    TradeKey.com - We bought Tradekey and sales volume increase by double.
    We join Tradekey in 2017, after testing various Platforms...
    Hayat Vacation - Hayat Vacation Complaint
    I, Anil Kumar would like to make a formal complaint...
    Freedompop - Consumer Un-friendly company
    My experience: 1) Started out with a premium service for...
    Money Catch Business Australia - Money Catch Bad Business
    After stringing me along for WEEKS, getting all my...
    iPaidSurveys - It makes me feel valuable!
    I’ve always been skeptical about online money-making...
    STEROID PORTAL.COM - Scam scam
    Never ever buy from this website. It's fraudulent I...
    Dr Ali spell caster - FAKE spell casters
    I had a list of famous fake astrologer and spell casters...
    Hallmark channel - The Crucifixion of Lori Loughlin
    I am Really Upset At Hallmark Channels Stance on Lori...
    DULUX Paints - No longer quality paint
    OK I've purchased Dulux paints over a span of 14...
    QLINK WIRELESS - Disgusted and upset
    I signed up with Qlink and got my phone pretty quickly I...
    Blue Dolphin Magazines - Magizines
    My People magazine of March 18th, 2019 is missing pages...
    Justfly - Scam company with bad customer service
    I did a search for Sacramento airport and a flight with a...
    Express Vitals - Rip Off
    This site was suggested to my student by her someone...
    GLD MY SCORE - Customer Service for refund
    I had called to request a refund and spoke with a...
    Cellular Outfitter - Shipped the wrong product twice, no respose from their...
    This is the message that I sent to Cellular Outfitter...
    Bell & Howell Compara disc lights - Please Stop
    PLEASE stop advertising these painful and disabling...

    Recently Updated Reviews

    TradeKey.com - Thank you Tradekey for making business painless
    Tradekey is serving my company for almost 5 years, its...
    Agency Pekerjaan Danu Gemilang Sdn Bhd - Reliable and Trusted Maid Agency
    DG Maid Agency is well known as a leading maid agency...
    Hallmark channel - monk and psych
    please stop showing Monk and psych! hey do not wear...
    Time Payment, Corp - Steer Clear of Time Payments
    IF YOU ARE A START UP OR SMALL BUSINESS LOOKING FOR A WAY...
    TradeKey.com - We bought Tradekey and sales volume increase by double.
    We join Tradekey in 2017, after testing various Platforms...
    Hayat Vacation - Hayat Vacation Complaint
    I, Anil Kumar would like to make a formal complaint...
    Freedompop - Consumer Un-friendly company
    My experience: 1) Started out with a premium service for...
    Money Catch Business Australia - Money Catch Bad Business
    After stringing me along for WEEKS, getting all my...
    iPaidSurveys - It makes me feel valuable!
    I’ve always been skeptical about online money-making...
    STEROID PORTAL.COM - Scam scam
    Never ever buy from this website. It's fraudulent I...
    Dr Ali spell caster - FAKE spell casters
    I had a list of famous fake astrologer and spell casters...
    Hallmark channel - The Crucifixion of Lori Loughlin
    I am Really Upset At Hallmark Channels Stance on Lori...
    DULUX Paints - No longer quality paint
    OK I've purchased Dulux paints over a span of 14...
    QLINK WIRELESS - Disgusted and upset
    I signed up with Qlink and got my phone pretty quickly I...
    Blue Dolphin Magazines - Magizines
    My People magazine of March 18th, 2019 is missing pages...
    Justfly - Scam company with bad customer service
    I did a search for Sacramento airport and a flight with a...
    Express Vitals - Rip Off
    This site was suggested to my student by her someone...
    GLD MY SCORE - Customer Service for refund
    I had called to request a refund and spoke with a...
    Cellular Outfitter - Shipped the wrong product twice, no respose from their...
    This is the message that I sent to Cellular Outfitter...
    Bell & Howell Compara disc lights - Please Stop
    PLEASE stop advertising these painful and disabling...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username