Just Fabulous "JustFab.com" |
| United States, California |
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Consumer reviews about Just Fabulous "JustFab.com" |
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Deezil
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Dec 9, 2011
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Deceitful, Misleading Service
It does not go beyond people too careless or lazy to read the terms and conditions of what they are agreeing to. It stops right there. You can't be too careful shopping online as you claim in your post or you would know and have followed rule # i - Read the terms and conditions and if anything isn't clear ask questions before committing.
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ms bee
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Dec 16, 2011
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Deceitful, Misleading Service
Seeing as you have to accept the terms and condition prior to purchasing anything online; you can't blame anyone but yourself. As a consumer it's your job to educate yourself on what your are purchasing. You can not "assume" that the company will tell their entire business plan as click through a shoe catalog. I actually read the terms and conditions on the website and it clearly explains, in detail, how the website works. It took all of 5 minutes of my time and now that I fully understand how the membership works I can make a clear, educated decision on whether or not I want to spend my money there. Sounds like you didn't do your homework and now you want to blame someone else. Classic.
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MsNicole Douglas
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Oct 9, 2013
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JustFab Thieves
I ordered shoes in August. A month later in September I was charged $30 by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $30 monthly and I would be able to order shoes. I complained that I did not sign up for the service and had no knowledge of a membership. I was told my account was cancelled and the refund was processed. I thought that was he end of everything but it was not. This company has yet AGAIN charged my card after last months conversation, cancellation and refund. There must be a law against this! It seems they are trying to force a membership that will not happen. Its difficult to get anyone on the phone - enormous wait times and online chat is even worse. Please inform me of who to contact. Im considering contacting a lawyer.
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