JONWAY |
| South Africa |
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Consumer reviews about JONWAY |
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Jonway Complains
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Dec 17, 2011
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Road Safety Problem
Road Safety Problem- Continue
Everything is not clear with Jonway scooter after all. For a short while everything seems Ok after the last repair, that is after Jonway worked on it after my Hellowpeter.com complain on Internet. It still cuts out in traffic, less but still a problem, and with no automatic starter working, struggle with kick- starter in traffic stay a safety problem! Another problem is the vibrating/ shaking while driving. It always vibrates/ shaking, but its worse since the last Jonway “fix.” The screws/ bolts vibrate loose in a short period. After I drove more than the usual short distances it looses three screws and a side panel, and a screw that fits the foot rest bracket underneath the scooter. It is not easy to drive a 12.5 km back home with no place to rest your feet while driving a two wheel scooter! Now I understand why the change of rubbers of exhaust gasket at the second service! It is caused by the constant vibration while driving! Seems to me my only solution is to put a complain with the Consumers Council (Verbruikersraad)
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Jonway Complains
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Dec 18, 2011
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Road Safety Problem
Road Safety Problem- Continue
Everything is not clear with Jonway scooter after all. For a short while everything seems Ok after the last repair, that is after Jonway worked on it after my Hellowpeter.com complain on Internet. It still cuts out in traffic, less but still a problem, and with no automatic starter working, struggle with kick- starter in traffic stay a safety problem! Another problem is the vibrating/ shaking while driving. It always vibrates/ shaking, but its worse since the last Jonway “fix.” The screws/ bolts vibrate loose in a short period. After I drove more than the usual short distances it looses three screws and a side panel, and one bracket that fits the foot rest bracket underneath the scooter, broke and the screws that hold the other bracket, get lost, as well. It is not easy to drive a 12.5 km back home with no place to rest your feet while driving a two wheel scooter! Now I understand why the change of rubbers of exhaust gasket at the second service! It is caused by the constant vibration while driving! Seems to me my only solution is to put a complain with the Consumers Council (Verbruikersraad)
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Jonway Complains
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Jan 24, 2012
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Road Safety Problem
My HelloPeter.com complaints was unsuccessfull at the end, so I complaint at ombudsman at
Motor Industry Ombudsman – complaints ([email protected])
I bought a Jonway scooter from an agent. I have problems with it from the start, took it back for repairs with no result. I report the agent to Jonway complaints. Jonway worked on it twice, with no solution. The main problem that still remains after 4400 Km’s on the clock is unexpectedly cutting out in traffic and constant vibrating. The cutting out in traffic is a road safety problem and I do not want to cope and worry about my safety in traffic anymore. I already asked my money back from the agents, but no reaction. I do not feel safe to drive the scooter and want no negotiation with Jonway at this stage. What can I do?
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Frans Loots
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Feb 22, 2012
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Road Safety Problem
My Jonway raptor Spider's gearbox broke down on 30 January 2012 on my way to work. After phoning Bike Boutique in Worcester, they told me to phone the AA which was very helpfull. They took the Bike to Scooter World in Somerset-West, but they do not want to do any prepairs on the Bike, so the Thursday 2nd February it was taken to TS Motorcycles in Somerset-West. The gearbox was stripped and the parts was ordered. After one week the parts arrived, but discov81ered that not all the parts was ordered. There still was a needle bearing to be ordered. It is now the 22nd of February and still nothing has done to the bike. I told them that I need the bike urgently, because I travel from work to home. I think that the after service is pathetic. In the meantime I have to pay the insalment, What do you think I should do about this? I think that the Bike shop where I bought the bike should pay my petrol of R1200 which was suppost to be R400 or maybe just took the bike back and gave me back the money that I already paid. Please phone me between one and two in the afternoon on 084 827 9746 or phone my wife at any time on 084 581 7246 or 023 6168154
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