Instant Tax Service |
| United States, Ohio |
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Consumer reviews about Instant Tax Service |
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MICHELE143
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Jan 15, 2012
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Fraud, Theft of refund check
I went to instant tax services here in dayton, ohio and they only gave me a refund for $300.00 that's all. We had to pay almost $600.00 just to file with them and still don't get my money for 1 month that's bull crap.I have been struggling to pay bills and take care of two children on my own.Being a single parent and expecting to get satisfaction from instant tax services I feel was a rip off to pay $600.00!!! The employees at the location on smithville road in dayton, ohio were so not professional and they let you sit in there office and figure out how to get in line with no directions of filling out a application first then show id and ss for everyone. I had to watch everyone do it because the employee never told me what to do.I complained to the person doing my taxes about there employee and still got no help!!! PLEASE NEVER GO TO INSTANT TAX SERVICE! it was a waist of my time and especially my money that I pay to them to do there job right! that's right 1 month to wait for pick up check and pay $600.00 to them!!!BY FAR THE WORST COMPANY I HAVE EVER SEEN AND DEALT WITH IN MY LIFE!!!
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LORETTA HELTON
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Jan 26, 2012
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false advertisment,privacy,ect...
I agree with you 100%. I was told a promise date to pick up my check refund and it wasn't there, plus they take a guess at what date you are to pick up the money and that's wrong too!I only recieved $300.00 upfront to do my taxes but they charge you $600.00 to do it which is not fair nor right to do to innocent people.I will never in my life go to nor tell anyone anything good or professional about this place.I WILL SAY THAT IT IS THE WORST AND MOST NON-PROFESSIONAL COMPANY TO GO TO EVER!SCAMS AFTER SCAMS FROM INNOCENT PARENTS AND CHILDREN I FEEL!PLEASE NEVER GO BACK TO THAT COMPANY UNLESS YOU LIKE TO BE LIED TO AND TAKEN FOR YOUR MONEY THAT YOU REALLY DO DESERVE!
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LORETTA HELTON
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Jan 26, 2012
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false advertisment,privacy,ect...
I FLAT OUT GOT SCAMMED FROM A INSTANT TAX SERVICE COMPANY AND EVEN TALKING TO IRS THEY AS WELL AGREED TO EVERYTHING AS WELL.THAT IS BY FAR THE MOST WORST COMPANY I HAVE EVER SEEN AND DEALT WITH IN MY LIFE ALSO THE EXPERIANCE WAS OUTRAGOUS AND PITIFUL!!! IT WAS A DISGRACE TO US CITIZENS WHO WORK HARD AND DO WHAT THEY ARE SUPPOST TO DO IN A PROFESSIONAL POSITIVE MANNER AND HONESTLY! IT'S HARD TO BELIEVE THAT SUCH SELFISH AND RUDE HUMAN BEINGS LIKE THAT TREAT INNOCENT PEOPLE LIKE THEY ARE A FREE ATM MACHINE OR EASY TO BE SCAMMED WITH! SOMETHING NEEDS AND HAS TO BE DONE ABOUT THIS INSTANT TAX SERVICE COMPANY ESPECIALLY THE LOCATION IN DAYTON, OHIO ON SOUTH SMITHVILLE ROAD! WHO EVER HIRES THESE PEOPLE LIKE THAT IS A COMPLETE MORON AND HAS A HEART BLACK AS COAL AND DESERVES TO SUFFER IN JAIL OR PRISON FOR THIS!!! I WILL AND I AM TAKING ACTION ON THIS SITUATION AND I WILL GET SOMETHING DONE ABOUT THAT COMPANY! EVERYONE WHO HAS EXPERIANCED TERRIBLE OR DISAPPOINTING SERVICE PLEASE CALL THE CORPORATE COMPANY FOR THEIR OFFICE AND LOCATION AND THEN TAKE IT A STEP HIGHER AND MAKE REPORTS TO THE BETTER BUISNESS AS WELL ALSO KNOWN AS BBB. THE MORE INNOCENT PEOPLE STICK TOGETHER AND MAKE CALLS OR TAKE LEGAL ACTION ON THESE MATTERS THE FASTER AND BETTER WAYS TO SHUT THEM DOWN AND GET WHAT YOU DESERVE IN THE FUTURE!MAYBE YOU COULD BE SAVING SOMEONE THE STRESS AND HEARTACHE FROM ALL THIS ILLEGAL ACTIVITY!!! PLEASE DON'T SIT BACK AND LET THESE COMPANY'S ROB YOU OF YOUR MONEY AND TAKE ADVANTAGE OF YOU AND YOUR FAMILYS NEEDS AND WHAT YOU DEFIDENTLY DESERVE!
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JACKIE10100
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Jan 30, 2012
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false advertisment,privacy,ect...
THEY just ripped me off they gave me a 50 dollar up from check and told me that all i had to pay back was the 50 they took 600 dollars off of me today and gave me awhite slip that said customer relations cleveland ohio an address and no phone number told me they didnt have a phone number and that u have to send them your name social security number to see if u can get any of your money back what kind of crap is this ... so i get home and search the number on the internet and when i called it says the number is temporarily out of order ...these people are scamming everyone everywhere ... i am in the pittsburgh area and the office is like 40 minutes from me this is a bunch of bs!!
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SPEAKING TO THE PEOPLE
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Jan 31, 2012
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Fraud, Theft of refund check
My daughter went to an instant tax service in Dayton Ohio when they were finished and called her to pick up her refund they had charged her $700.00 just to file she was also ripped off. I called them to let them know that I was going to file a complaint with BBB. MY ADVICE TO ANYONE PLEASE DON'T USE THIS SERVICE. WHY PAY ALL THIS MONEY WHEN YOU CAN GO TO THE IRS SITE AND E-FILE FOR FREE.
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T L s M
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Jan 31, 2012
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false advertisment,privacy,ect...
I was scammed as well. They charged $644 dollars to file our taxes without explaining it and then it took more than the 14 days to receive our money. when we questioned them about it they tried to back pedal bad blame the IRS. They are preying on people in need and over charging for a service that we could get for free. They trick you with these hopes of receiving money early then tell you sorry you were not approved. This is so disheartening that people are so cold and vicious like this. They know exactly what they are doing and they don't care.
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Annoyedin937
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Feb 4, 2012
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false advertisment,privacy,ect...
I have been quite patient waiting on my refund from this place. Now, the IRS line says that my refund was scheduled to be deposited today, and alas, no refund check! This is ridiculous! And now none of the managers will get on the phone and they have a supposed security officer in their lobby. I am going to the BBB, I used them a couple times before, but NEVER again.
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Annoyedin937
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Feb 4, 2012
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Fraud, Theft of refund check
I should have went to the IRS site and did it for free! Would have gotten refund quicker!
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Too Upset
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Feb 9, 2012
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Fraud, Theft of refund check
I am so upset today with Instant Tax Services. Don't you know that these people have charged me $700.00 to do my taxes. I am so upset until I can't eat or sleep tonight. We need to put a stop to these people.
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Jonathan E Fortman
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Feb 29, 2012
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Advertisement/Professionalism
We have filed a lawsuit against Instant Tax in the State of Missouri. We are currently in the process of collecting information. We would be happy to talk to you. Please feel free to call us at (314)522-2312 or email us [email protected]. Our website is www.fortmanlaw.com. Thank you in advance.
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Jonathan E Fortman
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Feb 29, 2012
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Fraud/Misrepresentation of Services
We have filed a lawsuit against Instant Tax in the State of Missouri. We are currently in the process of collecting information. We would be happy to talk to you. Please feel free to call us at (314)522-2312 or email us [email protected]. Our website is www.fortmanlaw.com. Thank you in advance.
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Jonathan E Fortman
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Feb 29, 2012
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taxes
We have filed a lawsuit against Instant Tax in the State of Missouri. We are currently in the process of collecting information. We would be happy to talk to you. Please feel free to call us at (314)522-2312 or email us [email protected]. Our website is www.fortmanlaw.com. Thank you in advance.
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In The Knowz
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Apr 11, 2012
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taxes
I was a store and regional manager for a franchise owner of this company for five years and helped within their corporate office as well. The main location in Dayton allows and ENCOURAGES this. All of those fees are refundable. The Service Bureau fee is to help pay their franchise fee to headquarters.
They have been filing taxes illegally and fraudulently the five years I was there, and this past year (I have friends who still work for them).
If the justice department wants to get hold of me for testimony against them, I would be willing to tell all that I know about how they run business.
They only use ADP to download W2's, otherwise they will get the company info and EIN off other websites (such as knowx.com) so they can file without the tax clients knowledge. When these offices are audited by the IRS they go in to files and print off system printed W2's and doctors pages that were supposed to have been filled out originally, then lie to the IRS auditor. They also allow all preparers to use each others log in information into their software so you never really know who actually filed their taxes. I ran across about 200 returns in just one year that I never touched. They actually gave my password to someone else, and the owners would come in after hours and e-file returns that never should have been.
I tried warning them the entire time I was there. I'm tired of seeing them rip good people off.
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