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United States, California

Consumer reviews about Ikeyless.com

Dec 29, 2011

Key less remotes


We apologize for the issues this customer is having with their order, and are committed to making sure they are completely satisfied with their purchase from us. If this customer could please email me directly at [email protected] with their order number, I'd be more than happy to assist them.

Best regards,
Ikeyless Customer Service

Feb 1, 2012

Key less remotes

I totally agree with ALL of the complaints. The web site says items are in stock but are not. I had to cancel a 4 key remote for my Miata MX 5 as after waitng 2 weeks it was on back order. Then I spoke with the representative to cancel that order and sent the 3 keyless remote. She said SAID that it WAS in stock & would e mail me the tracking number for the Priority Mail. As of yet I have not received any tracking order. Which means the item was not in stock either.
Horrible company to deal with. DO NOT DO BUSINESS WITH IKEYLESS.COM
Without hesitation I shall do as others are doing and file complaints with the BBB & the Attorney General.

Feb 2, 2012

Key less remotes

In response to PJClark's post above - We informed them that their order was on back-order, and apologized for the long shipping time. The customer then requested that we change the order, which we did, and refunded their account for the price difference on the new item. The order was shipped out on January 30th, when the customer called, and the USPS tracking number (9101969000940644647418) was given. We've worked with this customer thoroughly to ensure all of their issues were taken care of.

If any customers have any concerns about the above review, or simply have a concern about a current or future order, please contact me directly at [email protected] so that I may help.

Best regards,
iKeyless Customer Service

Mar 7, 2012


BUYER BEWARE Terrible company with bad customer service. We ordered what we thought was a new key fob and 2 and a half weeks later no key fob. When we called the company they told us the item has not been shipped yet. We asked to cancel our order and were told we would get a full refund. Two days later the USED key shows up after it was supposedly canceled. I mail it back on my own dime and later receive a refund minus their shipping and handling charges. We bought 2 BRAND NEW fobs with keys that were laser cut and programmed from the dealership for less than this one used key from a business with bad ethics!

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