Hair No More |
| Australia, Victoria |
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Consumer reviews about Hair No More |
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NatJev
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Dec 15, 2011
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Total amount of voucher not honoured
I had purchased scoopon also for $49 which gave me $600 worth of treatment. This was almost gone in my first session. IPL is quiet expensive. I was very pleased with the results and will be going back for more. The lady was very friendly and helpful. Yes it took a while to get through on the phone but i sort of expected this due to how many scoopons were sold. Email worked best. Great Place.. fantastic Bargain.. I guess my only complaint was that i only purchased one scoopon :-(
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Hair No More
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Dec 22, 2011
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Total amount of voucher not honoured
Thank you so much for your positive feedback. I have tried hard to ensure that all the clients received excellent service and achieved great results. Unfortunately no matter how hard you try sometimes some people just expect more and are never satisfied. I thank you again.
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Neeeka
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Jan 27, 2012
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Total amount of voucher not honoured
Total fraud. I had bought a scoopon previously and had laser on my face. The second treatment my hair on my face line on the top of my forehead was burnt.
Customer service was ok so I decided I would try the hair removal with another scoopon and keep clear of my face. Had my legs done once and the girl had to keep stopping to let the machine cool down every few minutes. I have been informed by a reputable ipl clinic that cheaper machines will heat up quickly and do not work as well. Go to the next appointment I had made 2 months in advance and no one there. I try calling the mobile but no answer of course! Then I come back 30 mins later to be told by chemist they are no longer there! I try calling nothing so text to get a reply have told all customers we moved. Great customer service. No apology. The least they could do was call and say they were sorry I was waiting etc. so I try to call another 2 times to reschedule but an old message and no reply. I had to contact scoopon to get them to contact hair no more. They take 13 days to call me back to offer me one time. When I say I can't make it they ask me why not! As if it is their business. She got all defensive when I said they should at least offer me another time to make up for them canceling my appointment. The rude lady then called me love...I don't think so. She had poor customer service, told me i was swearing at her and ended up hanging up on me when I told her it seemed she did not even care! Bad service, bad experience. She may say she has a big clientele but not for long if customers get treated in such a manner. Great way to lose money, go to reputable ipl clinics that have quality machines I say
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MinnieMoo
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Mar 6, 2012
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Total amount of voucher not honoured
i totally feel for you coz I had a very bad experience with an other IPL provider called "Insight Body" (as well as Evoque Plus/Evoque Beauty/Insight Wellness/Insight Beauty), they all belong to one company. it's a total fraud as well. They cancelled my appointment and shut down the clinic without telling me. After I paid deposit into their bank account, they totally disappeared and never return my emails, calls and texts. Such a scam. Thank you for your information and I won't go for hair no more either.
Please be alert of those companies I mentioned above.
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Carlton3
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Mar 9, 2012
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Total amount of voucher not honoured
Chocyum, you probably didn't lose much by not having your full Scoopon value honoured, since I've found Hair No More's IPL hair removal doesn't even work. I found virtually no change in the amount of hair after several sessions. The owner offered a lame excuse saying my hair may be too light (despite her telling me before starting the treatment that I would get good results with my hair type) but gave no refund and no additional sessions.
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Bouki
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Mar 11, 2012
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Total amount of voucher not honoured
And I too would not recommend hair no more. I was very unimpressed with the lack of professionalism. The lady had no uniform on, she was dressed as if she was going shopping, didn't explain anything about my treatment and didn't ask if I knew anything about the treatment. Also she spoke to me as if she was my best friend, swearing in conversation, talking about her family like I knew them. As far as the treatment goes I had no results at all( got my lower legs done). I will also name and shame So Vain in east bentleigh who I also got a scoop on from, everything you read about hair no more was exactly the same at so vain- except one thing worse the girl had really long hair and it's wasn't tied back. When she was doing the back of my legs I could feel it on my thighs- gross!!! I will never get a laser scoopon again
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CuzZ
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Apr 12, 2012
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Total amount of voucher not honoured
Well, I think the icing on the cake is when the operator at ' so vain ' was having a conversation on her mobile whilst treating my legs ????????????
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