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Got All Auto Parts Inc.

United States, Michigan

Consumer reviews about Got All Auto Parts Inc.

Don Smith
Aug 12, 2014

Got All Auto Parts Inc.

http://www.gotallautoparts.com/ 100 River Rd Bay City MI., United States, Michigan


Long story but it must be told. 8/12/2014
Ordered a reman transmission back in mid March. Paid $649 plus $100 freight and $300 to a transmission shop for professional installation and fluid. The transmission was bad, pump would not function properly, would not pull vehicle. The shop was granted permission by Jeff at Got All Auto Parts to pull the pan and inspect the filter. His findings was the transmission had not been rebuilt, no critical parts were new, still had the original twenty year old wiring harness , all the old switches and solenoids.
Contacted, A Transmission / Got All Auto, both companies are the same company, for information on how to return. The promised shipment the next day of replacement transmission. It took over a month for them to ship replacement. I called them many times and every time the told me it was shipping tomorrow, they lied. The replacement transmission did work fine but I had to put out another $300 for the transmission shop to remove and install the second one. I was also billed $127.00 for freight of the second transmission but Tammy assured me they would pay the bill but did not. Fed X turned it over to collection and was threatening to take me to court for the unpaid bill, probably taking 100 points off my credit score. Have been calling Jeff and Tammy since April trying to get a reimbursement for the second installation and now 8/12/2014 they are claiming it must have been the installer that caused the problem and refuse to refund anything (oldest scam in the books for auto parts). Bottom line, Transmission was a junk yard DOA, I paid freight after threatening letters from Fed X, and I paid for installation of the transmission twice. Never seen a more dishonest company in my life and I’m 65 years old. [email protected]

Mar 17, 2015


AVOID this transmission facility/ auto parts store at ALL COST.....
I purchased a transmission for my Saturn based on the warrantee (which is not worth the paper its written on) 2 yrs unlimited mileage, I guess its a good warrantee except the first transmission (which is supposedly overhauled and tested) that means the next level upward of a rebuilt because as stated " it has all new parts in it".... funny that transmission would not work in reverse and flagged fault codes on the computer....after some run around, some additional testing etc Jeff...the owner of GOT ALL AUTO PARTS.... said he would send a replacement transmission of which he did, once again...tested and good, Well maybe it would have been good had it been able to go into forward gears...then more time, more conversation, more testing and lots of frustration came the game of...."lets make a valve body deal" this is the game where the business tries to repair their crap product with as little money, thought, concern for the customer by giving them the run around on how the valve body is in need of additional parts, needs to be built, will be shipped, but was not...then shipped again but it was not...then well ... you get the picture. The installing transmission shop not only did all of the requested repairs mandated by JEFF.... but went as far as ordering the complete proven replacement valve body which was in fact installed and later removed because it had no effect on the condition of the "rebuilt and tested good transmission" ....more time more wasted effort and finally a 3rd transmission arrives at the installing facility after being "tested" on another car in Michigan.... amazing, the 3rd transmission worked.....
For all of you out there keeping score, it now has been 7 months....my car runs.... but cannot be picked up because the fine folks at GOT NO AUTO PARTS THAT WORK....aka gotallautoparts.com and its owner JEFF...have so far refused to pay the bill for the work of replacing 3 transmissions and several valve bodies. It seems to be that this fantastic warrantee that this transmission apparently does not have has cost them more than they want to pay. Picture if you will .... a transmission facility, making as many as they do, does not actually have a test cell to run their units on and that "tested" means YOU test it when it arrives and either works or not. There are laws actually against this kind of treatment, I will have my attorney contact them, maybe after some legal fees and positive motivation, negative publicity and such Jeff may decide that it will cost him more than handling my problem, really 7 months.... how patient are you willing to be?

Blaine DeJong
Oct 27, 2020

They Must Be On Drugs

I've been in the auto repair business for almost 50 years and these people are no doubt the worst of the worst. They have the worst customer service I have ever had the displeasure to deal with. You never talk to the same person twice and if you ask for a person and leave a message on their voice mail, you never get a call back.
They tell different stories every time you talk to them, it's impossible to get a straight answer. If and when you do get the product you paid for I have never gotten the torque converter with the same shipment. The converter would arrive anywhere from 1 week to two weeks later. This is in addition to waiting for over two months for the transmission to be delivered.
I know there are many BAD Reviews online about these clowns, BUT PLEASE PLEASE do your research before doing business with these people. You will be sorry if you don't.

Jan 27, 2021


Zero Stars! This company is a complete SCAM save your money and go elsewhere. We ordered back in Aug 2020. Nothing has shipped after multiple calls, emails all with zero response. They never answer the phones!

If you are like me and have been scammed by them please report to the Michigan State Attorney Generals office. Include all documentation and notes.
email: cp_email at mi.gov
www dot michigan dot gov/ag

Also report to the Federal Trade Commissions by going to FTC.gov

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