Log inRegister
Add a Review

Gataroom.com

United States, California

Consumer reviews about Gataroom.com

FelipeA
Aug 8, 2019

Gataroom.com

United States, California
getaroom.com

Fraud!! Scam!! Rip-off!!!

I called the phone number listed on the direct hotel webpage in order to make the reservations for a friend of my brothers that was arriving in town late that evening. At no time was I advised that I was dealing with Getaroom.com. The reason why I was calling in my reservations directly and not booking online is because I live locally and I wanted the best rate possible at Fairfield Inn by Marriott in Laguna Hills California.

When the guest showed up at the hotel reception they had no record of her reservations. After insisting that there was a reservation the clerk quoted a rate of $129 a night, which is the proper hotel rate, while getaroom.com was charging $201 per night plus other outrageous service fees. At this point we had been told that there would be a confirmation email which we never received. Miraculously two days after we reported the rip off scam we got an email confirmation from Getaroom.com. This email confirmation had never arrived before. Apparently Getaroom.com has the ability to backdate emails in order to scam their customers a little better.

We also never received a breakdown of what the charges were going to be. This miracle email did have a breakdown of charges since we had mentioned the lack of proper documentation.

The initial reservation was made for four nights (August 5th thru August 9, 2019) yet upon check-in we told the clerk that the guest would probably check out the following day. Indeed, the guest checked out August 6th 2019. Total stay - only 1 night, not 4.

The clerk at the front desk refused to close out the bill after one night but instead insisted that we hang onto the key to that room for the four nights so they could rip us off for $1018.15. This is absurd as there was no guest in that room any of the additional nights. I have no problem paying for the night that my guest was there but, I do have a problem having to pay for an additional three nights for a guest that was not taking up a room at the hotel. Getaroom.com refuses to charge me just one night as well as the hotel acts like they cannot close out my bill until Friday August 9, 2019 which makes my bill in the amount of $1081.15. At this very moment I am being ripped off and paying for a room that no one is using.

Another important point is that upon registration the hotel clerk never asked for any ID whatsoever or verification of credit card or any important document as the scam had already been processed. Ref Conf # R1603639734

Add a Review about Gataroom.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    nts.org.pk - recovery of nts result card
    Asslam u alaikum.. Sir i lost my NTS original result card...
    SealMaxx - sealmaxx of Kansas City
    My deck was sealed by Sealmaxx of Kansas City in October...
    AJMAN & SHARJHA BEWARE OF FRAUD JOB VACANCIES - Don't trust them
    22-08-2019 , I visited the office ( Near al jubel bus...
    Narendera Dass - Novo Elite Fraud
    Same thing happened to me they took 5000aed for tour and...
    Narendera Dass - Novo Elite Fraud
    They did me the same ..I am still struggling how to get my...
    Michael Mendelsohn - Biggest Scam Producer
    Michael Mendelsohn is an example of a deceitful producer...
    Inmar Rebates - Inmar Scam
    Everyone on this thread or anyone filing a rebate...
    ACS LEGAL GROUP - ACS LEGAL GROUP HARASSMENT
    I have been receiving threatening emails from this place...
    Reagan.com - reagan.com
    Ditto the reviews. There is no customer support. I have...
    WWICS - Immigration Scam Alert!
    My horror story started with WWICS Business Bay,Dubai last...
    Novo Elite Holidays - It Gets Worse, Not Better
    My continuing experience (see my earlier review below...
    kudrat partners&co - kudrat partners&co
    List of Bank that use Kudrat Partners service: 1)...
    Yupptv.com - YuppTV not working from beginning
    REF. 1387170: 1387339 I have been in touch with Yupptv...
    Terence Martin - Terence Flannery scammer.
    Terence and Beth are scammers. there is no permit ....
    COMWAVE - Stay Away From Comwave
    Let me summarize the reviews in addition to my experience:...
    Intcas - INTCAS Fraud
    I wish I had a bit of research before I paid these...
    Hallmark channel - love this channel
    Love these movies! I watch all of them and keep channel on...
    Cardingmafia, blackstuff Scam, WU transfer scam - DarkwebMafias.net is a SCAM
    They have 3 or 4 sellers all are scammers. And if you...
    Jackfocus maid agency - Bad service after you sign with them
    PLS do not hire a helper from Jackfocus maid agency they...

    Recently Updated Reviews

    nts.org.pk - recovery of nts result card
    Asslam u alaikum.. Sir i lost my NTS original result card...
    SealMaxx - sealmaxx of Kansas City
    My deck was sealed by Sealmaxx of Kansas City in October...
    AJMAN & SHARJHA BEWARE OF FRAUD JOB VACANCIES - Don't trust them
    22-08-2019 , I visited the office ( Near al jubel bus...
    Narendera Dass - Novo Elite Fraud
    Same thing happened to me they took 5000aed for tour and...
    Narendera Dass - Novo Elite Fraud
    They did me the same ..I am still struggling how to get my...
    Michael Mendelsohn - Biggest Scam Producer
    Michael Mendelsohn is an example of a deceitful producer...
    Inmar Rebates - Inmar Scam
    Everyone on this thread or anyone filing a rebate...
    ACS LEGAL GROUP - ACS LEGAL GROUP HARASSMENT
    I have been receiving threatening emails from this place...
    Reagan.com - reagan.com
    Ditto the reviews. There is no customer support. I have...
    WWICS - Immigration Scam Alert!
    My horror story started with WWICS Business Bay,Dubai last...
    Novo Elite Holidays - It Gets Worse, Not Better
    My continuing experience (see my earlier review below...
    kudrat partners&co - kudrat partners&co
    List of Bank that use Kudrat Partners service: 1)...
    Yupptv.com - YuppTV not working from beginning
    REF. 1387170: 1387339 I have been in touch with Yupptv...
    Terence Martin - Terence Flannery scammer.
    Terence and Beth are scammers. there is no permit ....
    COMWAVE - Stay Away From Comwave
    Let me summarize the reviews in addition to my experience:...
    Intcas - INTCAS Fraud
    I wish I had a bit of research before I paid these...
    Hallmark channel - love this channel
    Love these movies! I watch all of them and keep channel on...
    Cardingmafia, blackstuff Scam, WU transfer scam - DarkwebMafias.net is a SCAM
    They have 3 or 4 sellers all are scammers. And if you...
    Jackfocus maid agency - Bad service after you sign with them
    PLS do not hire a helper from Jackfocus maid agency they...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username