FlowerShopping.com |
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Consumer reviews about FlowerShopping.com |
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Brian Frank
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Feb 14, 2012
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No delivery
Worst flower company to date. I agree with all the above comments. I placed an order on 2/9/12 for a 2/14/12 (valentines day) delivery. A day before the delivery i get a call from them saying they did not have what i ordered and wanted to substitute my order, even though i stated no substitutions. I was mad at that point because the arrangement i selected was perfect for the occasion. After the rude lady on the phone told me that was my only option, i went along with it. At no point did she apologize for the mishap, or try to sincerely make it up. On the day of the delivery i get a call late in the day stating they are unable to make my deliver (Driver was too busy). All i got was that they could deliver it the next day which pretty much negates the point of a valentines day delivery. Not to mention i paid a premium to have it delivered on valentines day. The lady on the phone once again was rude and stating next day delivery was the only option. After trying to understand their mistake they did nothing to try and make up for the mistake so my only option was to cancel the order and have a terrible valentines day. DON'T EVER ORDER FROM FLOWERSHOPPING.COM, THEY WILL RUIN YOUR EXPERIENCE AND RUIN YOUR SPECAL DAY.
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maytranlee
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Feb 14, 2013
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Will not deliver unless I add money
I placed 2 orders for delivery to San Francisco last week for today, Valentine's Day. They are for 2 very very dear friends of mine. I recieved a phone call late last night from Flowershopping.com that they cannot deliver my orders unless I add more money. I've already paid online when I placed the order last week. They charged me a premium becuase it's Valentine's Day, which I had no problems with. But asking me for more money otherwise they will not deliver?????? I will never ever do business with these people again! Not only were they not apologetic about the situation, they had the nerve to give me, the consumer, an attitude. They said it's going to be a very busy day and they dont have anymore flowers unless I add $22 more for each order. What kind of business is this? What kind of customer service is this? They called me, not 2 days before, not 3 days before, but the night before the delivery date. This is unbelievable.
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