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EVONY

United States

Consumer reviews about EVONY

ExEvonyPlayer
Dec 16, 2011

deleted accounts

This is an old Complaint, but it is still basically true. Evony as a company simply does not have the interests of the players at heart, only the contents of their bank accounts / wallets. They repeatedly have failures, both in customer service and in technical support. If you have the "audacity" to stand up and demand better service, they'll either ignore you or ban you from their forums. Which one happens depends on whether or not you are mainly just ranting or you are articulate. Usually unless it's real bad, the ranters are ignored. On the other hand, if you can articulate your issues in a firm way, that is apparently very "bad" and eventually triggers narcissistic rage from the employees, who will then seek to find any reason to kick you to the curb.

Just within the past few weeks, the employees said that people that post on their forums are not the "average" customer, and so the people that post on the forums concerns are viewed as not representative of the whole. This stemmed from a game change where they offered a vote on the forum of 3 choices, leaving out the 4th choice (remove the change), and when the vote ended up being the least-restrictive of the 3 choices, they said that option was just not implementable and sent out a system-wide mail saying how they "listened to customer feedback" and were gracious, kind, and benevolent enough to make the change to the second most popular choice. This is a standard devious trick of making a change that you know won't be liked, then offering a lesser-evil which is what you really wanted in the first place, called the Door-in-the-Face technique.

If you report players for botting or using multiple accounts, even if you have firm evidence that you did not make up, you will be told that "evidence" from customers is potentially tampered with, so they shelve your report and do nothing, leaving people that cheat to run you over.

Nobody should give money towards this company and expect much in return. Buyer beware.

cchuckles
Dec 29, 2011

deleted accounts

I rather enjoyed Evony, met some great people there, the goofy kids were a fly in the ointment in speaker mode, as well as the obvvious child predators, but I met one player in particular who was a jewel among women, in fact, she drew me to this site before she quit playing due to all the BS. As far as money spent, the best strategy is not to spend a dime of your own money, but to convince noobs to spend theirs and gift you boxes and items and talk them into giving up their resource to you.

wisewoodman
Jan 14, 2012

deleted accounts

I have would love to join the class action! They discriminated against me, and broke many American laws. They let people threaten my life and ignored it. My real name, address, and phone number has been posted on wc many time (i think bey evony staff) and they do nothing about it. I gained 100 lbs, and even talked to a doctor about the addiction.

Mad as H3ll!!!!!
Jan 15, 2012

deleted accounts

I would LOVE to be part of a 'lawsuit' against Evony. First, "if" Evony does have employees playing then this 'does/may' constitute "Illegal Trade Practices". Paying someone to take things (cities, resources, etc.) from players/customers who have spent 'real' money is 'theft by deception'. Which is a crime in the U.S.A.
Secondly, many players run 10-20 accounts that 'BOT farm' for them. I've complained about this many times, only to receive standard response from Evony Staff. Despite what they say Evony is NOT even trying to stop cheating on their servers!!! Let's be honesty if Evony was doing more than 'placating/trying to look good' then these types of things would have stopped, or would be virtually nil. Its My belief that Evony allows this type of behavior because it generates more income.
So sign me up!!!

wisewoodman
Jan 16, 2012

deleted accounts

While we may not catch all offenders, when we do identify rule breakers they are all treated the same way. The team that does this does not have access to the billing tools and is unaware of the pay state of accounts. As for your interpersonal issues with players in the game, as you are no longer welcome to play Evony due to the multiple rules violations you should have no furthur contact with those people. If you feel that your life has been threatened in any way in real life, please contact your local authorities.

The fact is I sent them a list of people I know for a fact creating a lot of accounts to farm and they did nothing about it, then Phil maurer writes email filled with lies and treats. "Free Forever" they say but Above you will see "as you are no longer welcome to play Evony" Just last night I Skype a buddy with over 100 accounts, and he said they did not ban any of his accounts, and I turned him in. They clearly discriminated against me and only me on this server because they could not beet me.

Chowderhed
Jan 16, 2012

deleted accounts

^ You turned in a "buddy"? Some friend you are.

Lady Shadow ss63
Jan 23, 2012

deleted accounts

sign me up for the lawsuit, I want my money back. ...I didn't sign up to play solve the capcha. I'm a widow and I can't afford to spend much but I've bought a few packages. The only people that will still be playing are the ones with enough money for the bots that solve the capchas.

VeniceOO9
Jan 23, 2012

deleted accounts

AFTER YOU SPENT YOUR LIFE SAVINGS ON THIS FREE GAME, I HACKED YOUR ACCOUNT YOU MORON!!! THANKS FOR ALL THE FREEBIES!

RawBeatnik
Feb 7, 2012

deleted accounts

I think they a bunch of liars and crooks over there at evony, please contact me with any info about the preceedings of any lawsuit against them, I would love to take part.. thx

[email protected]

Rowley
Feb 15, 2012

deleted accounts

Hi Ive just had my account banned because I asked them to restore a city and hero that evony deleted due to a problem caused by them, my original ticket was filed on December 19 2011 and on February 14th they banned access to mine and my families accounts and accused me of making 100+ accounts from my ip address in 24 hrs. I have asked them to provide proof of this which they refuse to do.
Im by no means a big player and have never botted or created multi accounts as my own account will testify, but I have invested a lot of time and money on that account.
I have suffered public humiliation on their forums and when I tried to defend myself the thread was closed and my posts deleted.
I am now suffering abuse and sarcasm from one of their moderators on that forum.
There are what amounts to $80 remaining on that account which they refuse to refund and as Im in UK have no recourse like the one you are seeking here, I just wanted to put my story forward.
It seems they can do exactly as they please including theft, slander, defamation of character and I just have to swallow it :(

Rowley
Feb 16, 2012

deleted accounts

Hi I just wanted to add to my story as I have now been threatened that if I dont be quiet then Thantium who is Evonys CSR has threatened to start blocking access to my families accounts also, they are currently monitoring my Ip Address and since they started doing it Ive had my hotmail account hacked... whether this is related I dont know.
I dont know about US Ip addresses but UK ones run off a block of about 75 miles square area, I know I am not the only one accessing that IP address.
Oh and now the 100+ accounts Im supposed to have created and played in 24 hrs has dropped to 40 even so I have no knowledge of or have created or played any accounts other than my own, if I had done what they say why would I have asked them to look at my account in the first place?

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