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Epoch.com

United States

Consumer reviews about Epoch.com

charlieb402
Dec 19, 2011

chrages tocard

Best way to avoid this is to do it the way I did it. Call up your bank right away let them know that a fradulent transaction has been taken out you account and you have not given your account details out to anyone. Cancel your card and report it lost so that it is immediately unusable (Otherwise these ppl will continue to take money for as long as they can). Tell them you have already contacted the company that has taken the money from your account and they do not answer. Get the bank supervisor to make a note on your bank account saying you have reported this dodgy transaction today. The bank will say to you to call back in 15 days after reporting the transaction after which if the company do not return the money. (Which they oviously wont) then the bank will undertake a full investigation after which your money will be returned to you. Good luck

charlieb402
Dec 19, 2011

Will not issue a refund

Best way to avoid this is to do it the way I did it. Call up your bank right away let them know that a fradulent transaction has been taken out you account and you have not given your account details out to anyone. Cancel your card and report it lost so that it is immediately unusable (Otherwise these ppl will continue to take money for as long as they can). Tell them you have already contacted the company that has taken the money from your account and they do not answer. Get the bank supervisor to make a note on your bank account saying you have reported this dodgy transaction today. The bank will say to you to call back in 15 days after reporting the transaction after which if the company do not return the money. (Which they oviously wont) then the bank will undertake a full investigation after which your money will be returned to you. Good luck. Dont be stupid and rely on a muggy company like EPOCH to sort it out for you they know whats going on. That what their in this business for

charlieb402
Dec 19, 2011

After cancellations, still taking money out of account

Best way to avoid this is to do it the way I did it. Call up your bank right away let them know that a fradulent transaction has been taken out you account and you have not given your account details out to anyone. Cancel your card and report it lost so that it is immediately unusable (Otherwise these ppl will continue to take money for as long as they can). Tell them you have already contacted the company that has taken the money from your account and they do not answer. Get the bank supervisor to make a note on your bank account saying you have reported this dodgy transaction today. The bank will say to you to call back in 15 days after reporting the transaction after which if the company do not return the money. (Which they oviously wont) then the bank will undertake a full investigation after which your money will be returned to you. Good luck. Dont be stupid and rely on a muggy company like EPOCH to sort it out for you they know whats going on. That what their in this business for

i hate people who steal
Jan 12, 2012

charged on debit card something i have called to stop but wasnt at all,

My story is the same as the above they offered to refund my money and as soon as i receive my money i am pressing charges. i also cancelled my debit card.

VENTER J.
Feb 9, 2012

Unauthorized billing

I HAVE TRIED, ON SEVERAL OCCASIONS, TO CANCELL AN UNAUTHORISED MONTHLY CHARGE AGAINST MY CREDIT CARD.I RECEIVE NO RESPONSE, MY LAST E.MAIL, SENT ON 07/02/2012, WAS RETURNED MARKED UNDELIVERABLE, WHAT IS MY NEXT STEP.

priya2004
Apr 6, 2012

charged on debit card something i have called to stop but wasnt at all,

Hi Everyone,
2 days ago I just realised that I was being charged $24.95 from my credit card for since may 2011!! I couldnt believe that i had not seen my statements for that long! i spoke to the customer representative at epoch.com and she said she would make sure that the last 4 months would be refunded to my account.I AM FURIOUS! She gave me an email address-a yahoo address and a name a 'jayanth gupta' an ip adress and a postal code.I have filed a complaint with my bank but I dont know what else to do! I cannot believe so many people have been a victim of this clearly mass run crime.

priya2004
Apr 6, 2012

Unauthorized charges

Hi, I just posted a complaint! I am from India and I have been getting charged $24.95 every month since May 2011 (I didnt realise until a few days ago) The company is epoch.com a company I had never ever heard of until now. Do you have any idea how this could have happened? I am rather distraught and my bank in India is not being helpful.

godfree
May 3, 2012

epoch.com

This organisation is low life.
Just google

epoch.com complaints

to find out the hundreds of users who have been defrauded.
How they continue in business is a puzzle.
Surely as the con occurs over many states the FBI should investigate.
You have been warned.

gunther b
Apr 26, 2013

more money than we agreed to

The have been taking more money from me than were suppose to after I signed up. I have been trying to confront them, but they do not wish to discuss this situation. I am very upset!

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