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Emco Storm Doors

United States, California

Consumer reviews about Emco Storm Doors

Aug 17, 2020

You have been advised!!!!!

DO NOT BUY AN EMCO STORM DOOR! EMCO makes shoddy products and their 800 number for their "Solution Center" is answered by folks that know NOTHING about their products. Case in point. I had to install a storm door with a left hand opening, but the door handle interfered with the existing door hardware. After looking and measuring I figured out the door handle mechanism, which contains a small deadbolt as well, could be inverted so the deadbolt was on top and the handle was on the bottom. I contacted the "Solution Center" and the initial person told me to call warranty about my discovery. I told him I want to speak to a Supervisor. He told me, "None available, but I will have him call you." I called back and 2nd person had no clue, but did manage to get me a Supervisor. I explained my situation to Supervisor and he tells me, "It sounds like you already figured it out." I answered that I did, but before I drilled two 3/4" holes and two 1/2" holes in a perfectly good door, could he verify that what I had discovered would work. Supervisor replied, "Sounds like you have it figured out." I asked him why they have a "Solution Center"when everybody that works there seems to be too lazy to check THEIR product for what I proposed. In the end, they are lazy and you will not get ANY help installing your storm door.

HEY EMCO....I will never buy a product of yours again!

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