East Coast Gifts & More/a70turbo/NELLA4O |
| United States, New Jersey, East Coast |
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Consumer reviews about East Coast Gifts & More/a70turbo/NELLA4O |
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[email protected]
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Sep 17, 2013
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East Coast Gifts & More/a70turbo/NELLA4O pure customer service
I ordered a pet safety gate from this E-Bay seller. It came damaged in poor packing. I contacted the seller multiple times, but they ignored my e-mails. I explained the situation to E-Bay/Paypal and was told to that I had to pay to send the pet gate back to get a refund. I find this unfair to the customer. Later, though, Paypal have issued me a shipping credit so I didn’t have to pay for the shipping. It appears that East Coast Gifts & More/a70turbo/NELLA4O lie about the importance of customer service for them and count Buyer Protection to deal with the issues.
East Coast
New Jersey, USA
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jtaylor
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Nov 4, 2016
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East Cast Gifts and More
I ordered a pair of bifocal sunglasses from this company and had to order two more pairs because the temples kept breaking with very minimal use. I wrote to the company and asked if they would replace at least one pair. This is the response I received: "No don't be so cheap and buy a better pair of sunglasses." I replied "Is that the answer for a product you sell, why sell them? The answer I received was: "Yes Joan, no (sic) go buy some Raybans or quite complaining.
I contacted Amazon but never received an answer.
This communication took place Oct. 7, 2016.
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