Doors Plus |
Australia, New South Wales |
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Consumer reviews about Doors Plus |
Barb 123
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Feb 10, 2012
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No service
I too wish I had researched more about Doors Plus. We are dealing with the company in O'Connor Perth and what a waste of time and energy and complete frustration. After ordering and paying a large deposit and many phone calls to the company we finally had the door arrive two months later. We had a wider door than is usual and paid a lot more because we wanted a door that 920 wide. The installers turned up, I queried the size as I had had so much difficulty getting anything happening. They said yes it was but I saw door sitting on saw horses and again queried the size. They said you had better come and look. I did so and heard that Eddie (the Owner/Manager) had told them to cut at least two centimetres off each side as the door had been dropped and damaged. I was very angry because of the lying and deception being carried out. I wanted and paid for 920 doors and that was what I was going to have. They were not happy as they only get paid for the installation. So talked to company about the duplicity and my expectation of getting what I had paid for. Two month later nearly after many phone calls the installers came to install my door package and have ended up screwing up what could have been a reasonably good set of furniture. There is daylight coming in between the door frame, the use of blunt tools has made messy hinges, crooked and poorly installed locks. Totally disgusted as I believed that we had carpenters installing them and this is certainly not the work of competent carpenters. Now I am about to go to the store and explain just how cross I am and hopefully if I can have some customers rethink buying there I would be a tiny bit happier.
I am debating about my next move but from the various blogs I read I will be seriously disappointed and there will be no trying to improve what has happened.
DO NOT GO TO DOORS PLUS!.
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