Sold me a damaged Handel Glass Shade

I refute Mr. Don Shay’s comments to my complaint filed on 02/11/2011 ‘SOLD ME A DAMAGED HANDEL GLASS SHADE’

Mr. Don Shay let me remind you, in case you are having a lapse of memory, we exchanged more than 25 emails that would prove to anyone that the complaint I wrote is the truth. I have saved all emails and FedEx documentations in case I need then in the future.

Sir, I have lived in New York City all my life, the last time I checked English is spoken in New York City as well as in Peoria Illinois, where you reside. So if you had problems understanding the way I speak English, then you need to visit the Otolaryngologist and have your hearing check. And by the way Mr. Shay you speak with an accent, but I did not mention that in my complaint, because that’s irrelevant and I’m not that kind of person.

As for those 4, 000 excellent feedbacks you are bragging about, I have not found one, but I do hope you have some satisfied customers. Sir, you cannot expect me to leave good feedback, when you sent me damaged lamps. When I reported the damage to you, and I asked for my money back, you told me that I cannot get my money back, but that I could upgrade for more money. In the end, after upgrading the third time and spending over $8, 800 I ended up with a damaged lamp (CHIPPED GLASS SHADE). Everyone knows that when it comes to Handel Lamps the value is in the glass shade. Sir, the emails we exchanged do not lie.

Always keeping it real,
Carlos Olmo