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DMCI Homes

Philippines

Consumer reviews about DMCI Homes

JAL MANILA
Jan 26, 2012

Will Not Issue Condo Title Certificate

I also purchased a condo unit in Hampstead Garden Sta.Mesa Manila, way back in 2001. until now i didn't get my title . I'm not using the unit and cant sale it .
i paid hundreds of thousand for the condo deuce and i lost a lot
its been 3 years they promise and promise for nothing .
they are lire . they don't answer my call .
pls ADVICE ALL PEOPLE NOT TO BUY FROM DMCI

zero out of ten
Feb 11, 2012

Will Not Issue Condo Title Certificate

DMCI do not answer any e-mails, do not answer phones, have an archaic accounting system, make mistakes on your account, the staff are all miserable and rude. Zero customer service, zero after sales service, good at marketing condos, once you buy they do not want to know you anymore. Someone needs to go in there and sort it out, it is a complete mess. No leadership, a bunch of disillusioned, underpaid staff. Ask for a statement of account or a receipt for the cash that you have paid them and you will be kept waiting for weeks on end, at the end of it you will be sent an out of date statement.

NoToDMCI
Mar 13, 2012

Fraud

I'm having the same problem with my Broker. He messed up my account. First, when I asked him last July if I can defer the payment of the closing fee in October, he said YES. Only to find out that it's not actually possible. Second, he offered me two options to remediate the problem. He gave me assurance that DMCi will approve it. So I was counting on him. Only to find out (again) that he is not actually working on these options. The discussion is only between the two of us. So when I get the restructured payment last month, the amount has doubled already to what I'm suppose to pay. "Fortunately" I was able to ask help from another DMCI employee. She's the one who sent me the restructured payment. I told her why I wasn't able to pay the closing fee (I was misinformed) and she promised to help me by elevating the issue to the Customer Care. But the sad thing is until now I haven't get any update from her. It's a month ago already and the clock is ticking. I won't be surprised, if the second time they send the restructured payment the amount has tripled already. I tried calling her and sending her SMS but no response. Now I'm looking into the option of seeking legal help. I just don't know where.

DMCIcondobuyer
Apr 11, 2012

Fraud

sigh! same here.. I have been waiting for DMCI homes to waive the penalties that my account and my cousin's account accumulated due to them not depositing the checks they've got on hand, this is 2 years ago. Until now they haven't done anything about this - they emailed they're going to process the waiving of penalties but nothing is happening. They wouldn't accept new checks to cover the rest of the monthly payments so I have a massive bill for my monthly payment and penalties are now sky high! I am in great distress. Last time I followed up they told me the accounts person who was handling my account is no longer connected with them... What a no brainer excuse, the transaction is with DMCI not with their employees. Now I am suffering because of their inefficiency. Acquiring a condo with DMCI Homes is one of my biggest regret :( Help!!!

ravv
May 24, 2012

Structural Flaws

We purchased a DMCI condo years ago. Unfortunately, the structural flaws of the building causes water leaks in bedrooms of our unit and the rest of neighbors in our rows of our floor whenever there is heavy downpour of rains.

After years of complaints, nothing has happened. This is just one problem we have with DMCI. We also have a title problem on the parking slot as well as the undelivered actual size for the parking.

Flawed products, poor after sales support, no desire to improve services. It's a rip off.

ayanexplorer
Jun 19, 2012

DMCI fraud

DMCI is really a fraud. They cannot provide the correct TCTs corresponding to CCT issued by Registry of Deeds. They also cannot explain in writing why there are discrepancies on the titles, Contract to sell etc. I will never buy condominium ever from this developer again.

manila2
Apr 17, 2013

the sales coordinator kept my money

i purchased a condo from a dmci agent ,in 2008,as i though she was trustworthly,and got a offical dmci document sent to me that she was,the new sales coordinator for dmci ,and for all quieries like payments,documents and,customer care advice to ,please contact her, well it was a bad day for me that i trust her as she kept a lot of my money,and passed me off with provisanol receipts ,it was just when i visit a dmci office in manila i saw my moneys was not paid in at all, because of her i built up arrears,with that comes interest and penalits,which is very severy high. so bad enough losing my money to dmci agent,and dmci has proof of her wrong doing , dmci are penalising me with interest and penalits,its so hard to get communation with them ,i fear now i will lose my condo,as i nearly paid twice of the first original price,just because their agent kept me in the dark of her dishonesty,i have requested my full statment but to now i have not received it, and i think their reason for not sending on your statments is to keep you in the dark as well,
can any one tell me as a ,what can i do,as dmci seems to be a law to them selves, also i am thinking now if i can manage to pay for it,,will they give me my deeds for it at all ,its eems to be one big con,i really wish i never heard of dmci homes,as i have lost ten of thousands of pounds,i wouldnt be surprised if that the sales reps and dmci head office are working in co ,to catch their clients,and then their sales reps sink their clients into debt,by dishonesty,so the main office can impose these sever interest and penalits to claw back your property ,any advice please

dad5
Jun 21, 2014

Electricity

Look at a bill for DMCI condos before you buy.


Electricity is 5 pesos per kw/h, and DMCI pads it to nearly 10 pesos.

Make sure your condo has the association. And A Meralco bill in YOUR name.

At Cypress Towers we have 2 elevators down. If we lose one more in my building we will ALL
be taking the stairs.

efquinto
Feb 3, 2015

condo HOA property tax

do condo unit owner has to pay condo HOA property tax besides from property tax yearly??? that's a big issue for me can anyone pls answer

jffsc@mail.com
Jul 20, 2015

Roof Leak

It was in 2011 when I discovered that there was a water leak into the unit. 4 years later, the problem is still not resolved. I even left the key to the unit at the PMO for them to address the the issue. The trouble is that the building engineers and the PMO chiefs get replaced every so often that you have to explain the facts over and over again. The unit we bought is located on the Penthouse floor of the Celesta building. This is suppose to be an investment property but I could not rent it out due to the leaks. This year, I wanted it remodeled but the architect I hired advised me that it will just be a waste of my money. I have read that someone is open for a Class-Action Lawsuit. I am interested in joining. Please help me. My name is Jeff SC and email address is jffsc@mail.com. Thank you.

franciscomilfran
Jan 25, 2017

Monthly Association Dues

Nakakabadtrip lang yung monthy association dues na almost 3k every month. May way ba ako pano to mapababa? Anyone please answer?

Jwill00199
Jan 27, 2017

Personnel

Ako naman, okay naman sakin ang ameneties and everything about DMCI. You may not want to believe it but that's the truth. Wala naman ako naging reklamo except for rude personnel I encountered last year. Nawalan lang ako ng time to report it hay. Sana ma-train ng wasto yung mga tao nila. yung tamang customer service.

DMCI HOMES VICTIM
Mar 11, 2017

Buyer Beware DMCI Homes

Once a project is turned over, expect no assistance from DMCI Homes on any damages that are found, even within the warranty period. When address with Property Management and DMCI Home Customer Care expect nothing by lip service and false hopes.

The moment you have problems FILE cases with HULRB and Civil cases. Best to go after each individual by name on the Civil side of the process, eventually in due time the process works, or one becomes tired of the matter or passes due to the process is so long. This is the edge DMCI HOMES and DPMC anticipates and hope will happen. Fight them each step of the way and each and everyday until you the matter or matters are fixed and you are made whole again. These tow companies take advantage of their customers. RESEARCH all about their practices and the issues and matters others have experienced.

DMCI HOMES VICTIM
Mar 17, 2017

DMCI Homes UNTRUSTING COMPANY

Never again DMCI Homes, Mission Statement is WE GOT YOUR MONEY EXPECT NO SERVICE or Customer Care after the sale and if we get your monthly Statement of Account correct for the month count your blessings. Check you taxes you pay to DPMC the Property Management Office and ensure they are calculated correctly and not PADDED or in a nice way of saying it Flawed. Check Year to Year while they are managing your Property Taxes (this they do until you actually do get your title in hand). Check and recheck their math each month you get your statement and each year when you get your Property Taxes.

Sheh Lopez
Dec 26, 2018

Asteria Residences Paranaque

Currently residing in Asteria residences. I would advise potential buyers to really think before buying.

1. It's noisy in the units. You can hear your neighbors moving around upstairs.

2. Think what kind of neighbors you want. Residents here are probably first time condo owners. Because of the pricing scheme, the property attracts the type of people who throw bits of trash in the hallway, think that the hallways are an extension of their homes and let their kids play so it tends to get noisy, people who who leave their doors open, and men who think it's ok to ride the elevator and walk the hallways shirtless. My upstairs neighbor even threw up on my balcony and security just passed on a casual apology. Walang ginawa. Not even a written warning to the resident.

3. Property management and security hardly do hallway rounds so rules aren't enforced.

MidnightEyes
Feb 8, 2019

Monthly Dues - DMCI

I barely barely have stayed 9days in the condo yet my monthly dues had gone up by 5,200 pesos from its last bill, and I am living on solo. Before I started occupying the place , the share in common area for electricity is already at 770pesos , water was at nearly 100. Total PMO bill with association dues prior to occupancy was P2.900.

I received the bill today, Feb8, and it’s a whopping P8540. That’s odd. I have all aircons as inverters and is using only one at a time, 1HP, times to 8 hours of use only . All my light bulbs are LED, and my ref is also an inverter. I have an inverted electric fan too. What could be causing the rise in charges? Or do they charge double on electricity per KWH , as I’ve heard before? How do I find out on electrical consumption for my unit, so I can monitor it?

It’s just too much

scimitar
Feb 14, 2019

Think twice before buying DMCI

Whether buying a new or used home from twice beware that you need approval from DMCI to do any update or upgrade to your Property.

That in itself is not a problem, what is a problem is the time it takes DMCI to process your approval request. Just to get the property layout plans took over a month. In the end the only way we got the necessary plans was going to the DMCI Offices in Makati and waiting for them to give us the plans. Even that took two visits!

When we did submit our request for approval for a basic upgrade to the kitchen, it has taken them over 2 weeks, and still no feedback.

Once you own one of their properties they are incredibly slow to respond.

Very annoying.

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