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COMWAVE

Canada

Consumer reviews about COMWAVE

Casey willis
Apr 12, 2018

Malicious & extortionate billings on cancellation of service

I cancelled my home phone & internet service at Comwave 8 months short of three years . The phone always had a beeping sound for a few seconds before the dial tone & on the telephone answering machine , when I did not pick up the call . This has always been an annoyance . The internet service was not that impressive as well . Was having problems with the service & decided to cancel it . My new service provider told me that they would notify Comwave of the disconnect . Soon after came $ 52.00 disconnect charge for the phone . I was ok with that . Then another $ 200.00 for phone cancellation . The phone is $ 14.95 per month ! Then I call them as they still were charging me for the internet connection . They denied that they had been notified my new service provider . I Told them my service was discontinued the same day as the phone & they still had charged me for both services full to march 28 when they were ended on march 19 with no credit to my account . They charged me for the forward month on the new bill . Then was notified that there would be two separate charges of $ 95.00 for the modem & adapter if they were not returned after 30 days . Sent them in separate shipments because I was notified of these on march 21 & then on march 28 . Save me the expense of one shipment please ! Then was told of the $ 140.00 charge to disconnect the internet . Talked to a supervisor & apparently I did verbally agree to a 3 year contact over the phone . It did not register with me at the time & I did not receive any paperwork or actual documentation of terms & conditions that I could read or that I signed . Was not aware for the most part of any potential extortionate & malicious billings during the initial conversation & verbal agreement . I tried to negotiate a reasonble compromise to resolve the issue . I then told them i would block their automatic bank withdrawls on my account . Which i did . Still have not received any accounting or documentation from them on the actual status of the credit & debit balances to my account . They sent a notice today that their will now be NSF charges if they are unable to access my funds at the bank on April 16 . I dont even know what they plan to charge me for next ! This is worst company i have ever dealt with ! If someone robbed you with a baseball bat on the street , they would face a criminal charge & potentialy go to jail for it . This racketeering outfit seems to thing they can charge you anything they feel like & it's non negotiable . Maybe an ombudsman or the BBB could assist with the public being made aware of this unethical & misleading enterprise ! Should have their licence to operate in this Country suspended ! Permanently ! I close my account at the bank so they can no longer attempt to extort funds from it . They can send me an accurate & honest documentation of debits & credits to my account . Willing to pay $ 52 .00 on the internet $ 90.00 for the phone as i had 6 month free at the beginning of the contract . I will cover that . I was notified that i should be credited The deposit on the modem & adapter of $ 132.00 when they returned . They have 2 weeks ago . Will they credit me for this ? Do not trust this company . The low price & the Tie Domi add is just a bribe . Then they will show their true colors once they have lured you into their snare ! Beware !

vincentia.s beelen
Jul 21, 2018

Forcing people to become customerand rob you.

All my experienced with Comwave was very very bad. they forcing PEOPLE with a NICE words, but what they told you all was zero, not true. NOT HONEST COMPANY..

tHEY TOOK MONEY FROM MY CREDIT CARD WITHOUT NOTICE, ALSO CHARGED ME WITHOUT KNOWING WHAT FOR THEY CHARGED, AFTER I TALKED ABOUT ALMOST 2 HOURS OVER THE PHONE, THEY EXPLAINED THAT THE PHONE
DEVICE NEED TO BE RETURNED, NO ONE TOLD ME ABOUT THAT..


ANOTHER PROBLEM STILL COMING, I CANCELLED TV.IN A FEW HOURS , AND THEY STILL SENDING TV BOX/ DEVICE TO MY ADDRESS.
I HAVE NEVER BEEN TO GET THIS VERY BAD EXPERIENCED WITH OTHER COMPANY..
BE CAREFUL !!! WITH A NICE WORD TO OFFER YOU.

rose driscoll
Jul 28, 2018

LAIRS & THIEVES

RIP OFF THIEVES!!!
A CLASS ACTION LAW SUIT WOULD BE NICE, THEY GET AWAY WITH LYING TO EVERYONE AND WE END UP PAYING FOR IT IN THE LONG RUN...
I'M SURPRISED THAT MR. DOMMI WOULD HAVE HIS NAME TIED TO A COMPANY LIKE THIS ..
LAIRS AND THIEVES....

Robert Ellis
Sep 19, 2018

Phone Rep

I called Comwave to inquire about their services. What I found was a sales rep that lacked any assemblence of knowledge or for that matter manners. This individual was only interested in credit card numbers or Banking information. When I ask for information such as channel lineup I was told to look it up on the internet. It would appear if your not interested in giving up your personal information they only want to move onto their next mark!

Pfritz
Sep 30, 2018

Buyer beware

Well well well...was told to look at commwave as i am tired of overpaying to these large monopolies for internet and tv services. Did some research and read up on reviews. I will stay away from commwave for now...unless there is an improvement in their service and business ethics.

gdjbco@gmail.com
Mar 30, 2019

GARBAGE

GARBAGE,GARBAGE,GARBAGE,DO NOT WASTE YOUR VALUABLE TIME ON THIS GARBAGE...................!

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