Compass car hire |
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Consumer reviews about Compass car hire |
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hotblood
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Dec 21, 2011
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dangerous cars
IF YOU ARE SMART DO NOT AND I MEAN DO NOT RENT A CAR FROM 1CAR1, BECAUSE IF YOU HAVE AN ACCIDENT YOU HAVE THE SAME ISSUES AS WE ARE HAVING NOW - THEY ARE SELF INSURED, THEREFOR DELAY AND AVOID PAYING THE OTHER INSURANCE COMPANY!!!
I recently hired a car from 1car1 in sydney and was unfortunate to have an accident...as per normal you pay your excess and think that would be the last of it! Well was I wrong!!! After 6 months we recieve a statement of claim saying that we need to pay $1800 to the defendant, we contacted 1car1 and faxed them the letter and we were advised that they would pay it. Then again another letter in the mail from a lawyer this time we have been issued a judgment notice ( this has effected our credit rating ) we then again contact 1car1 and again they advised that they will settle the issue. Then the other day, we recieve another letter from a lawyer this time wanting all our bank details so they could start taking money from our wages, we have made hundreds of phone calls to them and still nothing is being done. We have now had no choice but to hire a lawyer to act on our behalf to resolve this issue. This is costing lots of money, still today, we are waiting for 1car1 to come back to us. These people are liars and I would never ever rent a car with them. Very quick to offer you a free car, but wash there hands if anything happens to go wrong after they recieve the excess that is. The first amount was $1800 and now we have reached $3000 with all the intrest added.
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hotblood
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Dec 21, 2011
|
dangerous cars
IM in SYDNEY and STRESS IF YOU ARE SMART DO NOT AND I MEAN DO NOT RENT A CAR FROM 1CAR1, BECAUSE IF YOU HAVE AN ACCIDENT YOU HAVE THE SAME ISSUES AS WE ARE HAVING NOW - THEY ARE SELF INSURED, THEREFOR DELAY AND AVOID PAYING THE OTHER INSURANCE COMPANY!!!
I recently hired a car from 1car1 in sydney and was unfortunate to have an accident...as per normal you pay your excess and think that would be the last of it! Well was I wrong!!! After 6 months we recieve a statement of claim saying that we need to pay $1800 to the defendant, we contacted 1car1 and faxed them the letter and we were advised that they would pay it. Then again another letter in the mail from a lawyer this time we have been issued a judgment notice ( this has effected our credit rating ) we then again contact 1car1 and again they advised that they will settle the issue. Then the other day, we recieve another letter from a lawyer this time wanting all our bank details so they could start taking money from our wages, we have made hundreds of phone calls to them and still nothing is being done. We have now had no choice but to hire a lawyer to act on our behalf to resolve this issue. This is costing lots of money, still today, we are waiting for 1car1 to come back to us. These people are liars and I would never ever rent a car with them. Very quick to offer you a free car, but wash there hands if anything happens to go wrong after they recieve the excess that is. The first amount was $1800 and now we have reached $3000 with all the intrest added.
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