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Consumer reviews about Cleverbridge

Charles Larson
Jan 6, 2012

unathorized charge

I, too purchased a product from one of your companies early in 2011 and am still waiting for the licence key, to use the product. Almost a year has passed, and still waiting for the email containing, a key or any or any other object of it's kind .I suggest use the U.S. Mail to: Charles Larson St. Mary Manor 701 Lansdale Av. Lansdale, Penna, 19446. Your speedy respnce will be greatly appreciated. Thank You

cleverbridge Customer Support
Jan 9, 2012

Order Not Found

Dear Charles,

cleverbridge is the e-commerce partner for a number of online businesses and therefore our name appears on credit card statements in place of the company from whom you purchased the product. Please note that without more significant information we cannot locate any orders that have been placed in our system at this time. At this point we kindly ask that you contact us in order for us to locate any orders in our system and assist you with your inquiry.

You may access our contact info at:

cleverbridge Customer Support Team

cleverbridge Customer Service Team
Jan 10, 2012

unathorized charge

Dear Charles,

Please contact us directly. We have provided a link to contact us in every response above. We have provided it for your convenience once again below:


cleverbridge Customer Support

May 27, 2012


This company offers you programs for your computer, but when you buy it and installed they damage your computer and you can repair it only for $200 with the help of this company.
This is real scam, stay away from them!
Don't make the mistake I made!

Elizabethmarie Minneci
Sep 30, 2012

requesting all programs be canceled and my money refunded, thank you

am overwhelmed with protective programs...please cancel all associations with your comany and refund my money to my chase bank ck ac..............thank you

Mar 25, 2013

Amex Charge What for ??

My Amex Bill Shows A Debit of $30.77 which i have no idea what this is for.
Kindly advise By E-Mail [email protected]

Mar 28, 2013

unauthorised charge

Reference #32951067 is not something i requested and have no idea how you got my details, please refund immediately!

May 19, 2013

cleverbridge will not respond

I purchased 3 products from Cleverbridge on 1/12/2013. Ref # 40695086, Inv # AKD-73623054735. Products are RegClean Pro $29.95, Free Photo Studio, Includes Special Disk Cleaning tools $14.95. Have printed Receipt for $44.90. These crashed my computer and down I can not get any response from Cleverbridge. Please Help ASAP.

Janice A Biggers

Walter Hart
Jun 11, 2013

my computer i

I want this what ever this is called removed out of my computer BECAUSE I NEED MY COMPUTER BACK i donot need this mess OUT

Oct 4, 2013


I keep getting messages frm Winzip that my trial has expired. Please confirm what info you have. I believe that I ordered a basic program from you

Feb 6, 2014

cobro en dolares de winzip cleverbridge

Quiero darle de baja urgente a este servicio, urgente. Me cobran 29,95 dolares y no se como dar de baja a este servicio. Esto es una estafa

Feb 18, 2014

niet tevreden

op 16 januari 2014 kreeg ik meer dan 1000 foutmeldingen op mijn computer en kreeg ik van u het bericht : "vandaag inschrijven voor een programma dat alle fouten verwijdert is in promotie aan 11,84 euro en 'niet tevreden = geld terug".
Ik ben helemaal niet tevreden want alle fouten zijn nooit verwijderd geraakt; ik eis dus mijn geld terug !

Mevrouw E.Goossens

Apr 29, 2015


Installed their software program for password storage and it made a mess of my computer. Had to call Geek Squad to straighten it out.

Also having a hard time getting hold of anyone to return the stinking program.

[email protected]

Sep 22, 2015

Cleverbridge and Cyberghost ripoffs!!!!

Cyberghost knocked out my browsers for a whole week! Had to do a system restore and unload all my programs prior to doing so.
Now I'm not getting what I paid for. Cyberghost will lock you out unless you pay up for a whole year. I had "Private Internet Access"
and should have never left.Don't mess with either of these clowns.

Nov 20, 2015

Fraudster Company

These guys are fraudsters. I ordered their product and paid for it. They never activated it. So I couldn't use. Fast forward one year and they tried to bill me again. I contacted them through email support. My email never went through because of "problems" on their end.

Stay away from these fraudsters.

Jan 18, 2016

un authouize charge

I bought anti virus Mac keeper, but computer still has problem, bring to Genius bar and they remove Mc keeper and I cancell the
Still charge again on JAN 17, try to cancell but the phone just keep Music, no body answering

This is SCAM, selling product that useless and un authorize charge

Feb 4, 2016

Avira Internet Security Suite

On November 28 I purchased Avira Internet Security Suite and to date I have not been able to install. I have been charged for this product and have tried, unsuccessfully, to contact Avira for instructions. Because the invoice is in your name and it is to you that I paid the money I would appreciate some action. Reference number is 83456173.
James Carter

Apr 5, 2016

Fraud for sure

I purchased service by a company that was an affiliate of Cleverbridge. The service was to go behind the scenes and clean my computer. The areas that we can not get to. No one ever contacted me I never received any thing so I assumed that the people were doing what they needed to do, though I realized that I had a lot of Trojans. About a 3 months ago I started receiving calls from this person that claimed that their company was going out of business and they needed to refund my money,to me along with the program that they put on my computer needed to be removed. After 3 months of harassment I finally said that we could remove the program. When they got on line they took control of my computer and said that they needed to put the money in my checking's account, I told them to just send a check they claimed that they could only return money buy the electronic process. Bottom line they were trying to get money from my checking's account. When they realized that they could not get the money out of my credit union they moved $2,000.00 from my daughters savings account to my checking's account and told me the $2,000.00 was theirs and that I needed to go to Western Union right then to return the money. I refused and told them that I would get my banker involved the next day and I hung up the phone. They pass word protected my computer and I had to go to Best Buy for them to unlock my computer. Even the next day they were calling to tell me that I had their $2,000. In reality we realized that they could not take the money from my account and that is why they moved the money so that it looked like the money was their money. Be ware!!!!!!!!

Oct 9, 2016

SCAM ALERT Cleverbridge, Inc

Had notification from this company regards an invoice for something don't recognise nor amount and is addressed to email and paid to intl.paypal.com . Note not sent to any individual and paypal address unfamiliar except from other scams. Please do not click these items but delete instead. Keep an eye on your accounts for unfamiliar transaction.

Beverly Knezew Hibbard
Nov 28, 2016

CBI Malwarebytes

I received my credit card statement and there was a charge of $24.95 from CBI Malwarebytes. Please remove this charge since I did not order it and do not want it.

Thank you

B. Hibbard

George Gibson
Feb 15, 2017

Avast activation codes

I purchased Avast Premier at a vey good price. When I attempted to use the Activation Code t kept saying expired. When I finally got some attention to this matter they all bet admitted they had sold me an expired product. When I agreed to accept a lesser product in lieu their Management told me I had been abusive and impatient so did not want my business. These Guys expect that we in Pacific Area should only deal with them in UK time. Be very careful when dealing with this Company they do not respond well to complaints takes forever.

Feb 23, 2017


I tried to purchase paid versions of winrar and utorrent. I was then billed by Clever Scammers Cleverbridge. I paid and never received any product that I could identify; I don't know how to pay for these worthy products, but this outfit appears to be one never to be trusted with your money. Run when you get any charge from them. Perhaps the real producers will fine a reliable system for purchase of their products.


Feb 26, 2017


Today, 2/26/17, after purchasing Cyberlink Power Director Version 15 upgrade, I received a fraud alert from my bank (USAA) that UNAUTHORIZED use of my credit/debit card had been attempted. Fortunately, it did not go through.

The last place I used my card, before this morning, was on Friday, Feb 24th at a gas station at a Smith’s food around the corner from me that I use all the time.

Someone tried to use my card this morning at a Circle K store (store number 01678) in Charlotte, NC in the amount of $61.60. Fortunately, it was DECLINED. I happen to live in Las Vegas, NV so it would be rather difficult for me to try to use it the same day in North Carolina.

I trusted Cleverbridge, Inc to use my credit/debit card information in CONFIDENCE. However, it seems someone at Cleverbridge cannot be trusted. Attached, you’ll find a copy of my invoice.

I tried to call today, but I was about 20 minutes late and you were closed.

Mar 9, 2017

Scam - Do not Use AVAST or Cleverbridge

Cleverbridge and AVAST (software for antivirus and other "tools") are scamming the public. Their scam is:

1.They offer a free low performing version or a trial version of the software.
2. They incentivise the purchaser to buy a version of their software for "complete" protection.
3. After a year, they automatically charge you for the upgraded premium version of software without any authorization.
4. If you try to cancel for a refund, they state, "Your subscription of "Avast Premier" has been canceled. Please note that a cancelation (sic) stops future renewal charges, but does not result in a refund of your order.

Notify your Attorney's General. Both Cleverbridge and Avast deserve a class action lawsuit.

Oct 22, 2017

Refund Immediately (#122276969) AKD-73658522781 Cleverbridge and Avast Public Scamming

Please refund immediately any money you have stolen from my banking account. I have not provided my banking details to you nor to any of your related companies. I don't know how you hacked my payment information to do an Unauthorized purchase. I have no conducted online purchases nor subscriptions to any of your services neither any request. You have unlawful stolen my banking information and money. Refund my money immediately and deleted my banking details from your illegal data or legal actions will be taken and you will be prosecuted. A Class Action Lawsuit will be initiated against both of you Cleverbridge and Avast.


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