Chowking

Chowking davao in front of victoria plaza mall n chowking g mall, Philippines

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After waiting for 10 mins in chowking branch in front of victoria plaza mall davao i was told thr is no halo halo as thr is no ice. I went to chowking g mall this time thr was no queue but they had halo halo but no icecream scoop as they didnt recv their icecream supplies. In chowking tacloban on jm basa a day before they didnt have tofu. This company is known for such an attitude. Its been a disappointment n i made up nt to go thr again. Anyways they lack cleanliness. Can be made out as soon as u enter any store. Toilets are always a mess with leaking taps no tissues n dirty. Its useless to address ur complaints the management is a bunch of stubborn people i guess not ready to change their habits. God bless us all

Negative Customer Complaint

Our evening ruined the time we've dined at Chowking Matalino.. totally pissed us! We've arrived 20minutes before closing time yet all we asked are not available,,toppings, meats, beverage & even a piece of calamansi?? I asked the counter but she offered me a toyomansi; she went inside the kitchen & a helper came telling us that none is available so I asked once again if they honestly doesn't have any calamansi or if wala lang nakahiwa that moment for I cant barely think na mauubusan ang chowking ng calamansi. Imagine right after, they immediately came up with 4pcs?! what kind of dishonesty that your Chowking matalino branch can offer.. even the manager named Lory, herself doesn't exactly care if she is still giving her customer a service & food that they have paid for, our pancit canton was cold as the fried siomai was as if been fried hours prior. Manager wasn't sincere when we raised our concerns, can precisely shown to her poker face. We're hoping if you could guys revisit this store for most of them just want to go home eventhough it was only a quarter before 10pm. FYI, our orders took place 9:40pm but our receipts stated 10pm.. There's some kind of manipulation here in terms of time. A time is important to gain additional sales so please improve the kind of service, thanks