Chase Mortgage |
| United States, Ohio |
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Consumer reviews about Chase Mortgage |
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rbahnsen
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Dec 13, 2011
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Fraud and scam
I agree Chase is the worst mortgage company to deal with!!! They told us we qualified for loan modification in July of 2009 and then found out in November of 2010 we didnt qualify and therefore owed back paymnets of 6, 000 and put us behind on our house payments and then reported us to the credit bureau and have ruined our credit!!! Dealing with them is a nightmare and they will not even consider helping anyone out and when you explain things they act they have no clue what is going on. I want to re-finance with someone else because they only care about their money and not trying to work with us and I am just sick of dealing with this hassle that they started with us problem is I cant because they show us behind for 2 months and then on top of it charge us late payment fees! We never had a problem with making our mortgage and then now they want to raise it 1200 a month for escrow and our taxes and insurance are not even 3000 for a year.. HMMMM thanks CHASE FOR NOTHING!!! YOU ARE A HORRIBLE LENDER AND TERRIBLE CUSTOMER SERVICE
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bobbbbb
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Mar 22, 2012
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Scam
If everyone hates the bank so much, why not just pay off your mortgage, cut up your credit cards, and use cash for everything? Oh wait... you can't. Yet somehow the bad guys are the ones who loan the money to help you finance your lifestyle? No one twists your arm to open a mortgage or buy things on credit. Quit bitching or quit borrowing. You can't have it both ways.
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Ddch63
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Oct 4, 2012
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Chase is a mess
The left hand doesn't know what the right hand is doing. One offers loan modification says send in 1000 documents and don't pay while we review. 3 months later you don't qualify so now instead of your 1800 mortgage send us 3000 a month for 6 mo. Oh ok, I thought 1800 was high. So we just borrow all the money to now catch it up. Oh no you missed it by a few days so here's your money back and foreclosure papers too. Days after how about a loan modification, oh sure let's try that again.... It's this the process we just did? You said oh you guys can afford this silly payment but we send in 1000 documents again so last week w sent again. This time I don't care anymore, we will owe them 10,000 or more when they finish their review because they say dont pay while we do this......Quit offering what you have no intention of doing. I'm going to let them own my house of 17 years if this doesn't go through. It will end years of sleepless nights. I have a bankruptcy attorney already lined up so they will never get another dime from me. (they bought this loan)
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