Century Link |
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Consumer reviews about Century Link |
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@CenturyLinkHelp
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Dec 10, 2011
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They did not connect my phone line correctly
Hello,
Regarding the alarm system and our installation. We can have someone take a look for you. Send the information to [email protected] with "line issue and alarm" in the subject line; we can escalate this internally to insure that it is handled correctly.
Regards,
Steve @CenturyLinkHelp
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@CenturyLinkHelp
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Dec 19, 2011
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False advertasing
Hello Pierre G., this is B with the CenturyLink Help Team. I'll be happy to review this issue for you, and find out why you were advised you didn't qualify for the $150 gift card. If I can help you with this, e-mail me at [email protected], and I'll look into this for you.
Thanks,
B
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@CenturyLinkHelp
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Dec 29, 2011
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$150 Gift Card Lies
Hello,
I understand how frustrating this situation is for you and would like to help. Please send an email to [email protected] with the account number and a good contact number to reach you.
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M.S. Egan
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Dec 30, 2011
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$150 Gift Card Lies
I am trying to sign up for my giftcard. Is there a problem???
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M.S. Egan
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Dec 30, 2011
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$150 Gift Card Lies
Just want to know about my $150 gift card. I am reading its a scam, I hope not???
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M.S. Egan
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Dec 30, 2011
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$150 Gift Card Lies
please answer
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Natalie Hertz
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Jan 19, 2012
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Worst company I ever dealt with
All of you are correct! I am an MS afflicted person that is currently waiting on decisions from Unemployment, Welfare, and SSD. Until then my income is limited. Centurylink WILL NOT make any payment arrangements with me or give me more time to keep from loosing my inter net services even though I utilize them for medication that is NEEDED weekly and my doctor!
Got to LOVE the corporate world! I have offered my doctors reports, proof of income everything and they have refused!
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Judith E. James
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Feb 1, 2012
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Worst company I ever dealt with
ANY COMPLAINT AGAINST CENTURY LINK is too kind. Since Saturday, USA, I have wasted at least 6-7 hours total with inept, uncooperative, misinformed, disinterested, rude, some just plain stupid, but mostly apathetic employees.
Being advised I could request to work with US Agents who are employed in the United States of American rather than the Philippines or elsewhere, I found this to be an on-going battle of still being transferred from one OUT-SOURED American job to ANOTHER OUT-SOURCED American job.
I have been on the telephone so many hours because of the original mistakes or outright lies of Veronica in the Philippines on Saturday I don't know how may calls from potential employers I might have missed.
CENTRUY LINK IS BOGUS!!! Even the US Agents can't keep their lies straight. Of many horrible companies in my life, Century Link is the very worst.
I will be moving all of my bundled accounts and ANYTHING remotely related to Centurylink to other providers AS SOON AS POSSIBLE. Only two people in the entire Company seem to be aware of the mess in which their customers are placed and I cannot again make contact with either of them.
The first is a man called "Dall" who called me three times in two days to make sure of how I was doing and the kind of service I was receiving. I have tried returning his call to the number of origin 1-800-524-5249 and no one claims to know him.
The second was a young man from Tennessee who was in Salt Lake City Monday evening on 1-800-247-7285. I did not get his last name so have not been able to reach him.
IF EITHER OF THESE CARING EMPLOYEES WOULD CALL ME AND HELP END THIS NIGHTMARE, I would be grateful. My number is 520-544-0731. My name is Judith. THANK YOU.
IF YOU ARE NOT EITHER OF THESE PEOPLE NOR THE CEO OF THIS DUMP COMPANY, DO NOT CALL. Thank you.
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intro
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Jun 10, 2012
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Beware of these liars!
these guys promised I'll pay 80 dollars per month but the first bill I received was $120! I called them and they said that whoever told me that was wrong. The next bill was 140 dollars and the next one 35 dollars more. Beware of these liars!
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sunny
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Oct 11, 2012
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pure scam, poor service!
I will never recommend this company to anyone! I was their customer for a while and I am highly unsatisfied with their services! They provided poor connection when I paid for the high service and last weekend I didn't have an Internet at all and they even didn't make a discount for that! They just acted like it was normal! Beware and be careful with these scams!
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Vallio
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Dec 5, 2012
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avoid at all costs! poor service, overcharge
I was their customer for a while but now I cancelled my contract and I will never go back to this company! They are thieves and frauds, they tried to overcharge me for their services, which was always bad and without any improvement even after my complaints. I will never recommend this company to anyone!
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Johny Cage
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Jan 15, 2013
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no service
I signed up for Century Link Internet services which were never provided but I was overcharged for two months! I tried to contact them and to stop my contact and these fraudulent charges but I was just ignored by them. This company must be avoided!
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