British Gold Refinery (scrap gold) |
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Consumer reviews about British Gold Refinery (scrap gold) |
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J Prior
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Feb 3, 2012
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Misleading & Dishonest
I sent 18.1grams of 9ct gold to them, was quoted £235, waited 7 days without a reply.
they then phoned telling me some of my gold items was not hallmarked and offerd me £100, when i refused they phone back and offerd me £115, i told them to send my gold back and was told there would be a charge of £50 to return it.
in the end they sent me £120.
British Gold Refinery ARE COMPLETE RIP OFFS BE VERY CARFULL
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Jay79
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Mar 7, 2012
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Misleading & Dishonest
Im in battle with BGF at the moment. I waited a week for the valuation, original quote on their web around £240.00 for 18.2grms of 9ct gold, was told by them it is 13grms and one of the pieces of jewellery is basic..?! Ive had three offers over the phone, first one £90.24, the second £97.24, and the third £100, and then 3 weeks on £97.76.Im not happy with any of the offers, I have refused to pay the £50 fee to return my items due to contradicting information on their "Why choose us" page - No charge and No quibbles - its a joke. Im am fighting them all the way, I hate to think that there are more people out there who would shy away from putting up a fight against these traders. I will certainly let as many people know how bad they are.
Jay
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