Bloomex Canada

Canada, Ontario, Toronto
bloomex.ca

A Scam company

On the 8th of May it was Mothers day in Canada. I live in the UK and searched around online to find some flowers to send to my mother in Canada. The Bloomex website came up and looked lime a good website with excellent feedback.
I ordered some flowers and ordered them in time for same day delivery between the 12pm -5pm on the 8th. The delivery cost almost as much as the flowers.

So the 8th came and nothing was delivered which was very upsetting as my mother is elderly and we told her to expect the delivery.

To cut a long story short ..it is now the 12th May and I've called them several times and exchanged several email. They can't explain why they could not deliver the flowers.
I called on the morning of the 9th and the manager said they will deliver the flowers on the 9th by 9pm and they would offer a full refund, but they did not deliver.
I tried calling on the 10th and could not get through. I did get a email saying they will process an refund. I got a mail today saying they will offer a full refund. I don't trust them and have contacted my credit card company who said I am protected if they don't pay.

Bloomex is a very unprofessional waste of time company. They has caused a lost of pain and upset. My poor mother did no receive her flowers on Mothers day and the company has not helped at all or shown any care.

I'm not the only customer with this problem. People have been getting the wrong flowers as advertised, getting late deliveries and some have had no delivery or refund. STAY AWAY FROM BLOOMEX.CA THER ARE SCAMMERS.

Please see this facebook page and see other peoples complaints.

https://www.facebook.com/The-Largest-Scam-in-Canada-Bloomex-317164921658059/

Good luck to you if you ordered via them.