Bidz.com |
United States |
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Consumer reviews about Bidz.com |
Bidz_auction
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Dec 13, 2011
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Rip off
Dear Customer,
Thank you very much for providing us with feedback about your order. We apologize that you were not satisfied and would like to address this issue. In order to provide you with an explanation we need to know your username and the order number so we could research and go through your account history to make sure everything was handled properly and no mistakes were made. Please provide that information at [email protected] and we will be pleased to assist you.
Also, it is important to mention that we do not have a restocking fee or any kind of penalties for returning items back to us. We guarantee that all of our items are 100% as described and we offer 30 days money back guarantee regardless of a return reason. We are one of a very few companies that have a very customer friendly return policy, simply if you do not like the item send it back for a full refund with 30 days. That is how confident we are in our merchandise.
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