I was unable to get a refund, credit, or the products I paid for

I was in the same situation with Bidsauce. I won two gift cards, paid for shipping them to my address and waited a couple of weeks...no gift cards and no contact from Bidsauce. So I decided to give them a call to check on the status of my gift cards. And was given the same old excuse. They claim to be having problems with their merchant account service and that I would get my gift cards once the issue was resolved. So I told the customer service representative that I would like a refund and threaten to have the credit card charge reversed via VISA and hung up the phone. Two more weeks had past and still no resolution from Bidsauce. So I decided to contact the Federal Trade Commission and the Nevada Consumer Protection Agency and filed a legal complaint with both divisions. Within a week, my case was reviewed and was ruled in my favor by the FTC investigative representative...a few days following, I received both of my gift cards. It appears that this company is VERY unreliable and borderline fraudulent...Stay away from these sharks.