BestCigarettesShop.com |
| United States, Massachusetts |
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Consumer reviews about BestCigarettesShop.com |
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Zyg
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Dec 13, 2011
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paid for my cigarettes and never received them
BestCigarettesShop.com
Don’t fall for this scam. BestCigarettesShop.com is bunch of thieves. I placed my order in 9/26/2011. On 10/21/2011 I got an email stating that my order was stopped because of a post offices review, which is bunch of crap, and it will be shipped once that is over. Of course, they can’t say when that is. It’s been 3 months and I still have not heard anything from BestCigarettesShop.com about my order. I sent them numerous emails asking for a refund but no answer. I called the number provided on the scam site, sorry web site, but no one ever answers. I am contacting the fraud department for my credit card and reporting these thieves. I’ll ask them to investigate BestCigarettesShop.com for fraud because I’m not the only one in this position. I am also going to ask them to get my money back and go after BestCigarettesShop.com. They should be called ScamCigarettesShop.Thieves
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Mala.Michelle
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Dec 13, 2011
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paid for my cigarettes and never received them
Zyg,
You are over reacting.
You have not bothered to investigate properly as to why your parcel has not reached you.
Your claims on their customer care are false too. Their customer care is very quick and efficient.
I have ordered cigarettes from bestcigaretteshop many many times, and never once faced any trouble. Always delived on time, except one occasion when there was some delay.
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Nantzeet
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Dec 23, 2011
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paid for my cigarettes and never received them
I have also had a problem with BestCigarettesShop.com. I have placed orders for past year and did not experience problem until recently. I placed an order on 9/30/2011 and am still waiting for the shipment today 12/23/2011. They keep telling me my order was held up because of their government post office. I spent almost $350 on my order and cannot get my money back. I'm hoping someday the cigarettes will show up, but have moved on and order from another company now.
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Nantzeet
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Jan 6, 2012
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paid for my cigarettes and never received them
I'm still waiting for my shipment of cigarettes that I ordered on 9/30/11 and today is 1/6/2012. They will not refund my money and now they won't even respond to my emails and no one answers the phone. This company is too muc of hit and miss, don't waste your money. Order from a more reputable company. BestCigarettesShop.com are thieves. I have my credit card trying to get back the money they charged me which was almost $350.00, no luck yet.
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Mishach
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Jan 28, 2012
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paid for my cigarettes and never received them
I ordered cigarettes at BestCigarettesShop.com 4 different times and received them always within the estimated time. But then, my last order/payment on Sept 9, 2011 was stopped as well.I also received an e-mail that the authorities were "auditing" the post office. Why was there never any mention in the Ukraine newspaper ? Of course, it is bogus. In my opinion, they send the first orders very fast and without problems, and once they have you in their grip they keep your money and you never hear from them. In that famous e-mail regarding the "audits" they offered to refund your money - I am, like many of you, still today, end of January. Who know a really reliable on-line Company ????
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Mishach
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Jan 29, 2012
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paid for my cigarettes and never received them
Here is a follow-up to my yesterday's post. I sent another e-mail, asking for a refund. Got the answer that they can't refund as their payment system doesn't work temporarily ! Furthermore they wrote I could expect the parcel(s) - I ordered one parcel only - and that the problem with customs has been solved! Customs? I thought it was the "auditing" of the post office ? I will e-mailing them again in 2 weeks.
In the meantime I still hope that one of the posters here can give me a reliable address for buying cigarettes on-line. Thanks guys !
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