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AT&T Yellowpages

United States

Consumer reviews about AT&T Yellowpages

A Tell Insurance.com
Feb 3, 2012

Unfair treatment!

AT&T are crooks and steal peoples money even disabled people and noone stops them Sad. They rip people off everyday. I know because I own an Insurance agency and they have placed my add wrong three years in a row and wont give me knew add unless I sign there letter stating I wont sue them. I have never seen a bigger scam in my life

Adam J. Smith
Apr 10, 2012

Unfair treatment!

AT&T is a great company, but salespeople, who sell on commission, will always want more commission, especially if they are under extreme pressure to obtain objective.

Advertising in any medium is a gamble. No salesperson can guarantee anything.

If any decision maker hears overblown statements be careful. Many headings in the book and the Internet don't have enough traffic to generate positive results. Remember any decision maker is relying on the honesty of the salesperson, who is biased toward commission.

If a company wants to advertise in the AT&T Yellow Pages for the book or the Internet, always try to meet your return on investment, which is based on your conversion rate for the number of calls received, monthly cost of the ad, visitors to the heading, and profit per customer. Statistics quoted by the salesperson are fine, but remember many factors affect the results. True, potential customers, who search the AT&T Real Yellow Pages or their Internet site, are "ready to buy".

Content and dominance are vital, but AT&T is only trying to give companies more calls. AT&T is not converting these people to customers. By all means try to be dominant, and have the proper content. Websites are a must! Even with all the preceding factors, the attitude of the company, product, location, parking, and customer service will have a greater impact to obtain and increase the number of satisfied customers.

Whether your ad works in the AT&T Real Yellow Pages or not, you will be required to pay the fees, if the deadlines to cancel are passed. The advertisement on their internet site will be removed after a certain number of months, if a customer doesn’t pay, but delinquencies are not tolerated at AT&T, whether the ad works or not.

AT&T to enforce the contract uses the voice verification for the sale. Whatever a decision maker is told during the sales part of the call is not legally binding to AT&T, so enforce your rights during the voice verification to use some of the salesperson’s overblown statements against them. If the decision maker calls AT&T customer service with a complaint only the voice verification will be played, so use their business practices for your benefit.

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