Appliances Connection

United States, New York, Brooklyn
AppliancesConnection

Scam Artists

We purchased a Bertazzoni range and micro with warranties for over $3,800. The range came damaged. This was noted by the delivery people/installers. Appliances Connection gave me every excuse in the book why I should just have it fixed. I declined. This went on for 2 months. I contacted American Express, Bertazzoni marketing group and another group called Bertazzoni@PlusOneSolutions.
I was finally today offered $2,900 back BUT I had to pay for shipping which is in excess of $500, still no warranties.
At one point during the last 2 months a jerk named Edmund said to me "fine, we'll take it back and you can just go take your damn business elsewhere". There is NO customer service with this "company". There is no one to talk with to resolve a problem. They ship what they want in whatever condition and it's just your tough luck.
Never ever buy a fly swatter from this place. Go to someplace like Goedekers or AJ Madison.