Applebees Neighborhood Grill and Bar |
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Consumer reviews about Applebees Neighborhood Grill and Bar |
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Paul Vance
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Dec 15, 2011
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Got the wrong food
Good reminder to always check your to go orders before you go.
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Ruin Applebees
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Dec 20, 2011
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Got the wrong food
Go to the Consumer Complaint Agency, and the BBB. Applebees does not care about their service, most of their staff, and their customers. These are all cases of take the money, then deal with any repercussions later. If anyone gives you a problem, tell them to leave, or even call the police. They are a deceptive company, with deceptive business practices. There are literally thousands of complaints against them. Sure, you should check your order. But they did not give you what you ordered. It's the principle of the practice that needs to be stopped.
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icu2
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Dec 20, 2011
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Got the wrong food
" If anyone gives you a problem, tell them to leave, or even call the police." - That is what any reasonable person would do.
"They are a deceptive company, with deceptive business practices." - Nutjob.
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Deezil
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Dec 20, 2011
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Got the wrong food
The Consumer Complaint Agency makes no represenation or warranty as to its ability or the likelihood of reaching a resolution with the company that is being complained about. The CCA is a joke. You have to pay for their services. They have no pwer to censure anybody.
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WGAS
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Dec 20, 2011
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Got the wrong food
CCA? Really? Over this small matter? Is it really that hard to take some personal responsibility and check your order before you leave? Talk about swatting a fly with a bull dozer.
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Ruin Applebees
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Dec 21, 2011
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Got the wrong food
You are people who have nothing better to do than cruise this site, offering no help whatsoever. The CCA is not a joke. If the company refuses to answer, it only reinforces their reluctance to accept any responsibility at all. So what, you have to pay. They do contact the company you have a claim against, in writing, on your behalf. They censure the company in their files. Meaning, the recommend you do not use the company. If you have done any research other than quote a complaint agency, verbatim, you will find that the BBB does not do much better. But it is on file, so others can read about the company, providing useful information to consumers. Reasonable people would offer money back, instead of forcing something on you, you do not want. So what, didn't check the order before leaving. Brought it back. Seems reasonable to me. There are what, 250 complaints about applebees on this site alone. You people who respond to these complaints just to see your own comments have nothing constructive to offer to anyone. "Gouines", make sure they do something. You payed money for what you ordered.
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Chowderhed
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Dec 21, 2011
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Got the wrong food
The Op didn't bring it back. No advice is better than the piss poor advice you offer. Why pay someone for nothing when you can do the very same thing yourself for free? There are FREE consumer agencies out there that charge nothing for their services. Stop soliciting your crummy scam site.WE, often offer useful constructive advice. When you ASSume something about someone as in we members, you make a bigger ASS out of U and ME than you already have cowboy.
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Ruin Applebees
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Dec 21, 2011
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Got the wrong food
"Gouines". Do what you think is right. Posting on here is worthless. This is a social networking site. If you look at these peoples profiles, they do nothing but answer complaints with insults and attacks on your character for complaining. As you notice, they have not given you one free site to complain to. And it is worthless to argue with them. The BBB is a voluntary agency, that companies seek to be accredited with. There is no obligation to be "BBB accredited". They will investigate on your behalf, but don't expect them to resolve your complaint. Historically, companies ignore the complaint altogether. Complain, take the loss, next time you want to order out or dine out, go somewhere with a bit of class. You can get a better meal and service for the same price if not cheaper. Also notice, these people assume I work for the CCA. And, don't use foul language when complaining. It will make you look ignorant. "We". A group it takes nothing but a computer to be belong to. There are some people here who will give advice rather than attempt to prove how smart they are by posting their opinion of your complaint. (From what little I have seen anyway). But they are insulted and attacked too. Most are no better than the people you complain of. "Members" of a complaint site. There are better things to aspire to be. (Now watch. 50 of them will respond to this).
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Paul Vance
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Dec 21, 2011
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Got the wrong food
The OP didn't ask anyone to resolve his complaint. What's there to rwesolve? He was offered a solution by AB's, he rejected it, end of. He's just venting here. Apparently you aren't savvy about how most gripe sites and OP complaints work.
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AnnR.key
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Dec 21, 2011
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Got the wrong food
http://www.usa.gov/directory/stateconsumer/index.shtml - that's a start. Google free consumer assistance agencies. Check out ruin's profile - nothing but shills for the scam worthless CCA.
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icu2
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Dec 21, 2011
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Got the wrong food
"They ( BBB ) will investigate on your behalf, but don't expect them to resolve your complaint - Same thing the CCA will do, but the BBB does it for free.
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Ruin Applebees
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Dec 21, 2011
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Got the wrong food
"Gouines"- At least someone gave you a free link. These people are under the impression I work for the CCA. Go to these peoples profiles. They do nothing but insult, attack, and try to question peoples character for complaining. This is a social network site. From what I have seen, (Which is very little) there are a few who are helpful. AnnR.key looks like she gave some serious advice. "We", "Members"...there are better things to aspire to than a member of a complaint site. Your complaint here was almost worthless. But you got a good free link. When you complain, try not to use foul language, it will not make you sound very credible. Look at the times these people comment on complaints. Day and night. It's what they do. Next time you want to order out, or dine out, avoid Applebees. You can get better service, better food for the same, if not cheaper price. And tell a few friends. I am sure you have them, as you do not need to sit on a computer all day.
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