American Standard / Americast Sink |
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Consumer reviews about American Standard / Americast Sink |
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Sass Girl
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Jan 10, 2012
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Do not buy American Standard sinks!
I'm an Aarchitect who let her husband talk her out of a Kohler sink on our kitchen remodel 10 years ago. He liked the design and was concerned about the weight of cast iron, which, I agreed, was a plus for the Americast. and we were told it would wear just as well as porcelain. However, after a few months of use and we started seeing scratches, I guess from pots and pans, because we only used Soft Scrub. A few years later a chip showed up somehow - down low on the inside curve - and started rusting. The rim around the drain hole holds water and stains. Overall, it looks as worn as the 73 year old tub in one of the bathrooms! Last week, my son was washing a pan and chipped the side pretty badly. So its off to Kohler for a replacement! For what its worth, I won't be specifying or accepting any American Standard products in the future on my projects, and I sure won't use them on my house when we redo our bathroom. And I am really looking forward to not having to spend so much time scrubbing!
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JRElliott
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Jan 16, 2012
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Do not buy American Standard sinks!
We had an American Standard Sillouhette sink installed when we had granite counter tops put in our kitchen. The salesman at the big box store assured us it was as good as a Kohler. Sadly it is not. The finish is cracked and stained after three years. When my wife called American Standard customer service (an oxymoron) they were condescending and patronizing. Bottom line is we either are going to have to live with this inferior product or replace an entire granite slab because of the unique cut out design. Of course the granite will not match the rest of the kitchen and we will have to replace some tile work to replace the slab. I highly recommend not buying an American Standard product.
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mhaney
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Jan 16, 2012
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Do not buy American Standard sinks!
Same as the above. We purchased a Sillouette sink back in '05 for a remodel and have experienced the same problems with scratching, discoloring and chipping. I called the American Standard company and was told that they are not selling Americast anymore "no surprise", and there is nothing to replace that unique shape. So, if you have granite like I do that was cut around the sink, you will end up replacing all of your granite just to replace the sink. Big mistake. The company said that it would reimburse me for the sink, but that doesn't really help when you have to replace the granite too! Don't buy American Standard!
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Gailpurdy
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Feb 4, 2012
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Do not buy American Standard sinks!
I have an American Standard sink also and the enamel finial is flaking off and it is rusting!!! I was trying to look on line for the warranty and came across all these complaints. Do NOT buy an American Standard sink.
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liveand learn
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Feb 9, 2012
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Do not buy American Standard sinks!
It's been a long time coming, but now that our Americast sink has chipped on top of all the other defects, I think I will join this forum to offer my discontent. We too have followed American Standard's instructions to use non-abrasive cleaners, like Bon Ami, which I can no longer find anywhere, and it has just detioriated beyond belief. Scratches, dullness, spots, and rust forming around one of the drain rings. It's about 5 years old, and it looks like it's more than 10 years old. Now with the chip, I figure it's time for a new one, but will try to repair the chip myself, and when it's time to sell, then off to HD to buy a Kohler or any real American made sink, that is not "American Standard!" They should change their name to "American BadBrand!"
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R. Dini
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Mar 25, 2012
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Do not buy American Standard sinks!
I bought an American Standard Americast Lakeland sink about 8 years ago. The underside material on the sink is cracking badly and, when those cracks reach the drain, leaks will almost certainly result. I'm not waiting. I'm hoping that American Standard will back its brand and, if not install a new sink, at least provide me a new sink for installation at my expense. I am awaiting their response as I write this.
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R. Dini
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Mar 27, 2012
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Do not buy American Standard sinks!
I posted a complaint about my American Standard Americast Lakeland sink on March 25th. I was contacted by American Standard the day after I sent an email to them. They have offered to reimburse me for the sink, if I have the receipt. If not, they alternatively have offered to replace the sink with a stainless steel sink of similar size or a $100.00 good faith gesture. I don't think I can ask for more than this. They are trying to do the right thing.
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