AlarmForce |
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Consumer reviews about AlarmForce |
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Yob
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Dec 30, 2011
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Awful company
Alarm Force is by far the worst alarm company to have as your alarm company!!! They will not hold up their end of the contract. Customer service is the worst! You can not call a cancellation in you have to write in. Yet you do not have to write in to get an alarm. You also have to send the equipment back yourself. They put it in not me. Just saying.well as the old saying goes, " you get what you pay for "
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Sukitha
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Jan 13, 2012
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Awful company
WOW...!!! I purchased a home recently and I was looking for a home security system. I have heard radio commercials about Alarm Force. So I checked Them out on line(Their web site) It looked very promising and professional... THEN I CHECKED THE COMPLAINTS BOARD. I wanna Thank each and everyone of you for educating me to make a sound decision. From what I saw... I will not even Think ALARM FORCE.
Dear Margaret Brady, Assistant to The President and CEO of Alarm Force..., You do not get a second chance when it comes to security.. Response time and equipment quality would be like your bread and butter..So "please let me know how we can improve our systems/service" would apply in most of The oTher trades.. It is The 12th day of January 2012. If you wanna earn my business here is my e-mail address -- You have 48hrs. [email protected]
Thank you
Suki
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wrongfully charged by Alarm Force
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Apr 1, 2012
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Awful company
The Alarm Force's customer service was not courteous, not helping at all. I wonder if that is the reason he got hire, to reject the customer's complaint, not solving them. Here's the situation: I had my bank account changed two weeks before next month charge. The information was taken and confirmed. Following month we get letter that the payment was rejected and we get charge $20 + tax. We called them right away, and the lady admit their mistake and asked us to fax over the new information, and they will void the adm fee because that was their fault. However, a couple week later they charge our bank additional $22.40 + $0.50. I called again, and now they pointed that it was our mistake to give the wrong information. We gave the same information at first time as well as second time. If they can charge us second time, but not the first time, guess what.. you know who's side made mistake..
But the customer service (Sherman) was not polite, and refuse to return the fee. What a rip off?!? Alarm Force just get people into the contract for 3 years and just charge extra whenever they can. They made a mistake (charged the wrong account), but charge us, the customer who stuck on the contract, to pay for their mistake. So, be careful... next time they might charge us extra just to call them.. they will charge us as much as they can..
I wish I did the survey little bit before I signed the contract before..
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