poor products

We regret to hear of any issues that our customers experience.

We do offer an industry leading 45 day warranty, and we are happy to stand behind our products. We have contacted this customer and are currently awaiting for a reply.

Unfortunately, return shipping is not covered under our warranty, but we are more than happy to sell return shipping labels from UPS at our cost. This will reduce the price of return shipping in most cases by 30%-50%. We will of course pay all of the shipping charges for the item to be sent back to the customer after return.

We encourage all of our customers to contact us via phone at (626)377-4361 or via email at [email protected] should any issues arise.