Aireloom Mattress |
| United States, California |
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Consumer reviews about Aireloom Mattress |
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Lyly L.
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Dec 15, 2011
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brand new sagging mattress
My husband n I brought Aireloom Calico and adjustable base in late sept. from Sit' n Sleep. It delivered on oct.11th, but was not slept on until Oct.15th (traditional reason due to our first night of being married). I complained about my back pain that morning but my husband read the warranty n decided that we should try it fews more times. Oct.18th-21st we were on our honeymoon. I woke up without any back pain. After we returned my back pain persisted so he called the salerep. to inform him.
Nov.22nd inspection found 1 1/4 depth. He asked why we flip the bed we explain n he understood. Days later we receive a letter stated that impressions are within the tolerance of the manufacturing guideline, which is 1 1/2. From then on was hell for us.. Sit' n Sleep n Aireloom customer care were very rude n they blamed us for using the bed incorrectly. Therefore they voided our warranty. We had the bed for 2months n 3days, now my back n neck is killing me. I'm a hairstylist, now standing and washing my clients hair make it hard. Sit' n Sleep and Aireloom doesn't want to honor their warranty... I'll make sure I let all my Clients, friends, families, Yelp, FB and etc. know how they honor their warranty and how horrible customers service was.
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Aireloom411
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Dec 28, 2011
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brand new sagging mattress
Lyly.L
We are aware of the issue you are having with your Calico mattress. We can appreciate your disappointment in the firmness of the mattress, and at the time of purchase you selected a firmness that turns out to be not what you needed. As the manufacturer, we provide a warranty that clearly states what is covered under our manufacturer's warranty.
The fact that upon inspection of your mattress it was found that you flipped the mattress over to the non-sleeping extra firm bottom clearly states your need for a firmer mattress than you selected.
[email protected]
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Manlybok
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Mar 22, 2012
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Warranty
I live in Australia now, but have 25 years in the bedding industry, including working for the largest bed manufacturer in the Southern hemisphere, and here's a declaration, there has never been a more comfortable, longer lasting bed than 100% latex, it's that simple. latex had a bad name for heat retention in the past, but European manufacturers now make them with multiple holes top, bottom and right through the sides, they are now also topped with a natural cover which ere previously synthetic, which reduced the heat factor even more.
Conversely, spring beds have now "hotted up" because they have increased the layers so as to give a thicker sumptuous look, but have filled it with more synthetics than previously, also some use an "edge support" on the sides which is often a large chunk of foam, thereby blocking off where spring mattresses used to breathe(they were open previously) so they have actually become warmer than latex. latex also allows different body shapes, without pressing on your shoulders and hips, slowing down circulation and giving you that "achy" feeling causing you to roll over and latex supports long term as it is rubber and not a man made substance.
But beware, a lot of so called latex is not 100 % latex and you should insist on certification and hopefully a look inside the cover, . Lastly do not cover it with synthetics, like a topper etc, it's like putting a raincoat over a cotton t shirt and then complaining that cotton is hot.
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[email protected]
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Jun 11, 2013
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Aireloom Mattress
Bought an Aireloom Mattress at The Dump Pennsylvania. We have had our Mattress for less than 2 months and already it is starting to sag. We bought a new mattress because our 8 year old mattress was sagging and not much more than our new Aireloom. Neither Aireloom or The Dump would do anything about it after I complained after 3 weeks. I would never recommend an Aireloom Mattress or The Dump Furniture Store.
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