ADVOPAY |
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Consumer reviews about ADVOPAY |
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Paramona
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Jan 30, 2013
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thieves and liars
Consumer, beware and stay away from this company! They are liars and thieves! They stole my money without a shame after I made a short deal with them.
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[email protected]
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Oct 22, 2013
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ADVOPay Merchant Processing
Stay away from ADVOPayment Merchant Solutions. The company offers a 2 month trial period with a $750.00 early termination fee attached and a 5 Year CONTRACT. This is the very reason that Merchant Processors have such a bad reputation and the industry lacks so much integrity.
BE AWARE OF SUCH MERCHANT PROCESSING COMPANIES.
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K9FIREARMS
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Nov 14, 2013
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ADVOPAY COMMITS FRAUD!
Hi my name is Dennis Viveiros and I am the owner of 2 small business located in a small town in Watertown
Ct. In March 2013 a gentlemen named Chris Greenlaw came into my facility and introduced himself as
working for AdvoPay credit card processing. He stated that he would be able to save me money on my
monthly bill if I switched over to his company. He then proceeded to ask if he could see a statement. I gave
him the Statement and he said he could save me a ton of money! Shortly after I started to receive my bills
from Advopay I noticed the charges were 3 times higher than what I was paying with my last company when
I was processing the same amount in revenue. I called Chris right away and advised him of all the fees. He
told me it takes time but I was going to be refunded. The next statement came in and the same fees were
still there plus a bunch of new fees. He said he was going to take of those as well. He stated that I was only
suppose to be charged 20 bases points plus a $7.50 statement fee. As my evidence every conversation I
ever had with Chris GreenLaw was recorded as he was advised in our meetings. I then tried to call Chris
again and his Cell number was disconnected. I then called the processing company in which they gave me
another 3 different numbers for him in which those were all disconnected. I then was really fed up and I
asked the Processing Company to give me his bosses Number. I then had a chance to speak to Greg Perry
about all the Fees that were not suppose to be charged. I went straight to Greg Perry, because I felt that
Chris was lying about the refunds I was told I was getting. Greg said he would refund some, but not all the
charges. I told Greg That I wanted everything refunded because I have recorded conversations with Chris
that clearly states that I was not suppose to be charged anything more that a $7.50 statement fee plus 20
bases points. I told Greg I would upload the conversation and he can listen to it himself. He did not care and
just said no! At that point I knew Chris was trained to do these terrible acts. If I was Advopay and someone
that represented my company went around misleading and lied to my new customers I would do everything
to make it right and fix what my employee did on his behalf. When he said no to me after I stated the
evidence I had I knew that this is the way that company just operates! At that point it was an Argument. I
told him that I am a SMALL BUSINESS and that every dollar a small business spends is spent wisely! I told
Greg I didn’t switch companies to spend more money. I switched so it would be cheaper and it hasn’t been
since the first month. At this point he said he is not doing anything for me and chuckled. I then went to my
bank to dispute the charges. The Vice President of the bank sat with me for over 6 hours reviewing these
charges to file a dispute. Unfortunately we couldn’t file a dispute and the applications were not accepected
because it needed to be done within 24 hours on a business account. One thing she did state is that "she
has been doing banking since the stone age, and she has seen cases like this before, but NEVER as bad as
this one" As being the vice president of the bank she has written me a letter of her evidence in which she
found that this company had foul play! (If you need to contact her, her name is Lori Gonzales she is the Vice
President. The address to her office is 1157 Highland Ave Cheshire, CT. The telephone number there is (203)
271-1508.) Her recommendation was to close both accounts and open new accounts, so they weren’t taking
more money from me. That’s what I did. I called Advopay on 11/13/13 to cancel my accounts and Madison
stated that I was on a 5-year contract. I told her that I have a recording statement from Chris Greenlaw the
agent who signed me up that clearly states that any of the documents he had me sign didn't have or say that
I was signing any type of contract. She still insisted that I was on a contract. She said I signed to the terms
and conditions. I was never given or shown any terms or conditions. I signed a form allowing advopay to bill
my bank account $7.50 plus 20 basis points, not a contract. She stated that the contract was in a different
booklet. Well I never undersigned that booklet. I told her she couldn’t have me sign a bank form and have a
contract on page 33??? I have canceled my account and now they are treating to impact my credit with an
$800.00 early termination fee for a contract I never signed. In addition I had posted a listing for anyone who
is having the same issues as me in the state of Connecticut, and it has been remarkable how many small
business has reached out to me complaining about the identical issues I am currently facing. We were going
to all come together to file a class action law suite, but I was advised to try and contact your office first. In
addition Chris Greenlaw was fired when I really started to press the issues with Greg on where the heck were
my refunds! This is an Act that needs to stop! Small Business are the Heart of making the Economy Grow and
putting people to work, but Corporations like Advopay puts a burden on you when they are just plane out
stealing money from your bank account. Let me also include that I have a statement that they charged me
more in fees than what I actually made! Does this even sound correct to you? ANYONE WHO HAS BEEN A VICTIM PLEASE CONTACT ME
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