Access America |
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Consumer reviews about Access America |
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Access America Help Team
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Dec 21, 2011
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fraudulant travel policy
Hi Laurence –
Jackie from Access America’s Help Team here. Sorry to hear about your frustration. Please email us at [email protected] with your policy number if you have additional questions.
All the Best,
Jackie, Access America’s Help Team
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iamherenow
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Dec 25, 2011
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fraudulant travel policy
Hi Laurence,
I think you should be patient enough to solve your case with Access America before putting the companies name into mud. You bought an Insurance Package and cancelled it and then you want a claim? Doesn't make a dam sense.
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AAHelpTeam
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Mar 22, 2012
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Delta Airlines is nothing more than a shill for their con
Hello –
Thank you for voicing your concerns, we are very sorry to hear of your wife’s illness and we wish you both the best. I don’t know the exact details of your case, but I’d like to point out that travel insurance is like any other type of insurance in that there are terms, conditions and exclusions that affect coverage. As you may know, the product you purchased did not include coverage for existing medical conditions. Our claims department reviews the physician statement form submitted by your doctor, and bases their determination on the information we receive from your doctor. I’m very sorry that we could not cover you this circumstance.
If you have further questions on the outcome of your claim, please feel free to email us at [email protected].
Regards,
Jackie, Help Team
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AAHelpTeam
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Mar 29, 2012
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Access America is a bunch of crooks and Delta Airlines is nothing more than a shill for their con
Hello –
We are very sorry to hear of your wife’s illness, and we sympathize with you both. We wanted to ensure that you saw the response we posted to your comment yesterday. Travel insurance is like any other type of insurance in that there are terms, conditions and exclusions that affect coverage. As you may know, the product you purchased did not include coverage for existing medical conditions. Our claims department reviews the physician statement form submitted by your doctor, and bases their determination on the information we receive from your doctor. Once again, we are very sorry that we could not cover you and your family this circumstance.
If you have further questions on the outcome of your claim, please feel free to email us at [email protected].
Regards,
Jackie, Help Team
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