travel insurance

Access America’s Help Team here, and we’re sorry that you are frustrated. I don’t know the exact details of your case, but I I'd like to point out that travel insurance is like any other type of insurance, in that there are terms, conditions and exclusions that affect coverage. We provide a list of covered reasons for trip cancellation in the insuring policy, which we strongly encourage all customers to review when they receive it. And we offer a 10-day free look, with the opportunity to cancel the policy at no cost if it doesn't meet your needs. Please see our FAQs: http://bit.ly/b4T45T. Also worth noting are articles and resources on travel insurance, such as this one: http://bit.ly/dZ683i.
If you’d wish to further discuss your case, please email us at [email protected] with your name and policy number so we can find out more.

Thank you,