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123 triad web design

United States, North Carolina

Consumer reviews about 123 triad web design

AVOID 123TRIAD
Jan 7, 2012

Customer Service/Support

100% WORST EXPERIENCE I have ever had. There webpage is full of lies:
1. Their sites are all template based.
2. All work is outsourced outside of the US and there are HUGE language barriers. Due to time zone differences, NO WORK IS EVER DONE IN LESS THAN 36 HOURS.
3. They do not honor the 100% Money Back Satisfaction Guarantee
4.They will never check their work to be sure it works on both PCs and Macs as well as iPads and all major web browsers
5.They frequently will simply completely ignore your requests and purposely create errors and mistakes during the website design process to make the project go over the allotted 2 month period. It is a scam.
6.They will repeatedly lie about when an update will be completed.
7.They have no creativity, at all. Any website that looks halfway decent is because the client himself/herself did the actual design.
8.Their logo service is 100% amateur.
9.They can't accept credit cards over the internet (Crazy for a Website Design Company). You actually have to FAX THEM YOUR CREDIT CARD NUMBER!!
10. The great price that you are quoted is a scam because there are so many hidden fees and charges. Plan on a reasonable website to cost at least $2, 000.00 with them + ton's of head aches, wasted time and aggravation.

AVOID AT ALL COSTS!!! YOU WILL SAVE YOUR BLOOD PRESSURE AND TONS OF TIME USING A LOCAL US BASED SERVICE.

AVOID 123TRIAD
Jan 7, 2012

Customer Service/Support

123Triad is absolutely horrible. They claim to have customer service on Saturdays but that is a lie.

AVOID THEM. PLEASE DON'T MAKE MY MISTAKE.

THERE ARE SO MANY LANGUAGE BARRIERS WITH THEM, THEY NEVER UNDERSTAND YOUR REQUESTS. NEVER.

NO WORK ON YOUR WEBSITE WILL EVER BE DONE IN THE U.S. AND SO PLAN ON HUGE TIME DELAYS AND COMMUNICATION DIFFICULTIES.

THEY ARE MEAN AND RUDE AS WELL.

aggervated253
Jan 23, 2012

Website Design

This comapany is the most unprofessional pile of crap ever. They take forever to do any revisions and then charge for things that were included in your contract no more than 300 words per page functionality that you told them you wanted to begin with report them to the BBB and the attorney generals office we should file a suit against them together. I have their contract and all the emails.

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