Log inRegister
Add a Review

Zappos.com

United States

Consumer reviews about Zappos.com

Toads Tool
Jan 16, 2012

Customer Information Compromised

They didn't "allow" it to happen. Hacking happens. Hell, secure government info gets hacked all the time.

keepingithonest
Feb 16, 2012

Customer Information Compromised

I have bought from Zappos before, though it has been over a year, I still have an account with them so I know my personal information was compromised too. I love Zappos outstanding service but disappointed in their recent security measures. I do keep in mind though that they aren't the only company out there that has fallen short in this area before. Internet crimes and identity theft are big problems that sadly aren't going away anytime soon. Yes Zappos could have encrypted all important customer information (email, phone number, address) not just password and credit card alone but I believe they will learn from this; I base this on Zappos business ethics and action to the situation. Overall if it wasn't for their trusted honest service I would have left Zappos after this incident but they are genuinely trying to please demanding customers in any way possible and so I don't doubt they are doing the best they can. And no matter what company you do business with you aren't 100% safe.

adele
Mar 2, 2013

do not buy from this store

I purchased clothes from this online store and my order was never send! They simply overcharged my car even more than I had to pay and never complete the order. I will never advice this company to anyone!

Add a Review about Zappos.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    Jetz Service - jetz coin laundry
    this company is harder to get rid of than a bad case of...
    YuppTV - Terrible Billing and Refund system
    After one year subscription they started charging me $20 ...
    White Cliffs Hair Studio - 100 Harley Street, London
    For those affected by the fraud, David Lewis Lapworth,...
    White Cliffs Hair Studio - He's a fraud!
    David is a fraud! He'll initially charm you, lure you...
    Mopar EVTS - new mopar evts
    Current mopar evts will not work after 12.31.2016 due to...
    club factory - My mistake two time order
    Order no #S0412321 waterproof sandil is double ordered...
    SBS Transit - IT Department Management Bully
    To those who may concern, Please kindly keep a close...
    jacket - chaeap stuff
    Fraud Site, hopless stuff, sheer cheating, don't buy...
    Sync Visa / Sync Visa Uae - Complain Against SyncVisa office-Dubai
    I was applied New Zeeland dated on 25-May-16 through...
    club factory - Best App Ever, Trustworth
    Hi!!! After all these reviews,I was very much worried...
    clubbfactory - where is my product
    i will pay full amount by online rediculous where is my...
    www.linendressesonline.com - Gorgeous linen garments
    Received my customized dresses from Linin last week. These...
    www.mamba.ru - Thief from MOldova
    on site www.mamba.ru - are many thieves from Moldova. The...
    Biddeford Blankets - biddeford blankets malfunction
    yes I purchased 2 Biddeford Blankets both stop working...
    spark whitening - MADUCE
    SPARK WHAT ( BECAUSE I NEVER GOT THE PRODUCT) THEY ARE A...
    Cell phone service - Freedompop
    I was sent 2 cellphones only wanted 1. I tried to send one...
    All Seasons Pools - Doing Business With All Seasons
    Do NOT do business with All Seasons Pools! If you are...
    H&M Online - H and M refusing to refund
    Be aware that despite going over the delivery time and not...
    Edwards Plumbing & Heating - Boris Gorodinsky
    Very poor work... destroyed the toilet. I think they...

    Share this site with others

         
          

    Recently Updated Reviews

    Jetz Service - jetz coin laundry
    this company is harder to get rid of than a bad case of...
    YuppTV - Terrible Billing and Refund system
    After one year subscription they started charging me $20 ...
    White Cliffs Hair Studio - 100 Harley Street, London
    For those affected by the fraud, David Lewis Lapworth,...
    White Cliffs Hair Studio - He's a fraud!
    David is a fraud! He'll initially charm you, lure you...
    Mopar EVTS - new mopar evts
    Current mopar evts will not work after 12.31.2016 due to...
    club factory - My mistake two time order
    Order no #S0412321 waterproof sandil is double ordered...
    SBS Transit - IT Department Management Bully
    To those who may concern, Please kindly keep a close...
    jacket - chaeap stuff
    Fraud Site, hopless stuff, sheer cheating, don't buy...
    Sync Visa / Sync Visa Uae - Complain Against SyncVisa office-Dubai
    I was applied New Zeeland dated on 25-May-16 through...
    club factory - Best App Ever, Trustworth
    Hi!!! After all these reviews,I was very much worried...
    clubbfactory - where is my product
    i will pay full amount by online rediculous where is my...
    www.linendressesonline.com - Gorgeous linen garments
    Received my customized dresses from Linin last week. These...
    www.mamba.ru - Thief from MOldova
    on site www.mamba.ru - are many thieves from Moldova. The...
    Biddeford Blankets - biddeford blankets malfunction
    yes I purchased 2 Biddeford Blankets both stop working...
    spark whitening - MADUCE
    SPARK WHAT ( BECAUSE I NEVER GOT THE PRODUCT) THEY ARE A...
    Cell phone service - Freedompop
    I was sent 2 cellphones only wanted 1. I tried to send one...
    All Seasons Pools - Doing Business With All Seasons
    Do NOT do business with All Seasons Pools! If you are...
    H&M Online - H and M refusing to refund
    Be aware that despite going over the delivery time and not...
    Edwards Plumbing & Heating - Boris Gorodinsky
    Very poor work... destroyed the toilet. I think they...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username