Log inRegister
Add a Review

Youfit

United States

Consumer reviews about Youfit

Milred
Jan 22, 2013

avoid at all costs!


This company is a thief and liar! I had an account with them but I found several unauthorized charges and decided to cancel my account. After I made the cancellation they were charging me without my permission two months. This company must be avoided!

walsworthr
Mar 20, 2014

Youfit unscrupulous methods


Back in November of 2013, I sat down with one of your associates to discuss my fitness needs. I decided that I needed the use of the weight bearing machines and ONE month of 8 personal training sessions just to kick start my strengthening plan. After the verbal communication where I stated categorically that I only wanted ONe month of personal training. The associate then walked me over to a digital signature pad. I had no reason to believe that the digital contract stated anything different from our verbal discussion. Little did I realize that the digital contract included obscure statements of recurring payments of $240.00 per month for 12 months (this information was tucked away in small print to the right of the screen). Soon I realized that $240.00 was being debited from my credit card. I had been going into the gym twice a week, with never a mention that I was fast accruing sessions that I was not taking (because I never agreed to). When I realized this, I spoke to a manager (Kevin?) He was not forthcoming in understanding the unethical manner in which the signature was extracted. I completed a cancellation form, and asked that in demonstration of company good will the charges would be reversed(4x$240.00=$960.00). He then proceeded to print a hard copy of my contract, which, in effect clearly showed my signature done under unethical circumstances (verbal agreement differently stated in the contract). I filed a dispute with the credit card company but could not be resolved because Youfit sent a signed hard copy of the contract. Today I went back to YouFit and found out that another charge of $240.00 was pending because my original cancellation was "lost" according to Daniel. I filed another cancellation form today, further diminishing my trust in your company. The resounding word throughout these event is company policy. I would like to think that company policy should be transparent, upright dealings with the public, and even if I did sign a contract (albeit based on cross-communications) that business good will prevail. I have taken the matter to my credit card corporate headquarters, and am ready to begin filing adverse reports concerning Youfit. All I require is a return of 4 payments of $240.00 paid for personal training sessions that I never agreed to. Hope you are able to satisfy this concern.

Add a Review about Youfit

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    Beauty - Decrease dark circles of the eyes
    The humor is non-invasive. Most serums and dermal fillers...
    HHHH - HHHH
    Dear Lucky Winner CONTACT US FOR YOUR WINNING...
    me - just want the people to see the truth
    .i was watching your showon chronic history and i like to...
    chateaulebeau.net - Bad quality
    I ordered 2 Halloween costumes from chateaulebeau.net....
    Leaders Merchant - Satisfied
    Thank you to my account executive for the great service!...
    alizeebridal.com - terrible
    It was cheaply made. you'd better order from...
    bridalveilsandjewelry.com - boots
    I bought the boots for my mom for her birthday. They did...
    hotintheshop - Cheap and good quality wedding dress on line
    Most of the people in the world loves to spend time in...
    147442 - Cheap and good quality wedding dress on line
    Most of the people in the world loves to spend time in...
    wedding dress - The importance of eye-catching homecoming party dress
    When you are going to join a homecoming party, the...
    hotintheshop - http://www.hotintheshop.com/
    What is attractive bridesmaid dress? Attractive bridesmaid...
    hotintheshop - How to choose attractive bridesmaid dress
    What is attractive bridesmaid dress? Attractive bridesmaid...
    Reservation Desk.com - Hotel Reservations
    I just had an experience with reservation desk.com that is...
    Ron Carter Hyndai - great
    everything from the time of arriving to finishing the deal...
    Future Vacations bangalore ooty trip - Future Vacations bangalore ooty trip
    Just then, as if by God’s grace, I happened to run into...
    Future Vacations Bangalore - Future Vacations bangalore Ooty Trip
    Just then, as if by God’s grace, I happened to run into...
    Future Vacations Bangalore - Future Vacations Bangalore
    Regarded as the “Queen of all hill stations” the...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username