Log inRegister
Add a Review

Youfit

United States

Consumer reviews about Youfit

Milred
Jan 22, 2013

avoid at all costs!


This company is a thief and liar! I had an account with them but I found several unauthorized charges and decided to cancel my account. After I made the cancellation they were charging me without my permission two months. This company must be avoided!

walsworthr
Mar 20, 2014

Youfit unscrupulous methods


Back in November of 2013, I sat down with one of your associates to discuss my fitness needs. I decided that I needed the use of the weight bearing machines and ONE month of 8 personal training sessions just to kick start my strengthening plan. After the verbal communication where I stated categorically that I only wanted ONe month of personal training. The associate then walked me over to a digital signature pad. I had no reason to believe that the digital contract stated anything different from our verbal discussion. Little did I realize that the digital contract included obscure statements of recurring payments of $240.00 per month for 12 months (this information was tucked away in small print to the right of the screen). Soon I realized that $240.00 was being debited from my credit card. I had been going into the gym twice a week, with never a mention that I was fast accruing sessions that I was not taking (because I never agreed to). When I realized this, I spoke to a manager (Kevin?) He was not forthcoming in understanding the unethical manner in which the signature was extracted. I completed a cancellation form, and asked that in demonstration of company good will the charges would be reversed(4x$240.00=$960.00). He then proceeded to print a hard copy of my contract, which, in effect clearly showed my signature done under unethical circumstances (verbal agreement differently stated in the contract). I filed a dispute with the credit card company but could not be resolved because Youfit sent a signed hard copy of the contract. Today I went back to YouFit and found out that another charge of $240.00 was pending because my original cancellation was "lost" according to Daniel. I filed another cancellation form today, further diminishing my trust in your company. The resounding word throughout these event is company policy. I would like to think that company policy should be transparent, upright dealings with the public, and even if I did sign a contract (albeit based on cross-communications) that business good will prevail. I have taken the matter to my credit card corporate headquarters, and am ready to begin filing adverse reports concerning Youfit. All I require is a return of 4 payments of $240.00 paid for personal training sessions that I never agreed to. Hope you are able to satisfy this concern.

Add a Review about Youfit

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    Bureau of Immigration Philippines - Immigration Exposès
    Good day, I am a Social Worker and part of the DSWD NCR....
    Abadak - Completely Reliable Products from Abadak
    Great collection of beautiful and quality tarps that will...
    ustudent - Overseas education
    Hi! every one my visa got approved for united states,...
    Liquidation.com - scentsations582012
    Buyers beware total scam this seller name:...
    My Week Away - Greg
    I've also been through the mill with this bunch of...
    ESPchat - cancel my subscribtion
    I also want to cancel my membership. Cant seem to...
    HotelTravel.com - Terrible customer service
    I booked a hotel through their website but received an...
    Cincinnati Bell Fioptics - i work for them
    I work for them the tv problems and over billing are par...
    Newport Lawyers Group - Jokey McJokester - Scott J Ferrell
    WHAT A JOKE!!!! Scott Ferrell of Newport Lawyers Group...
    Comwave Phone - Comwave phone
    Stay away from this company. They have my credit card...
    Comwave Phone - Bad company
    I tried Comwave. From the very first call it was up sell,...
    us tech support - US tech support What a scam
    When you call US tech support, the first thing you will...
    Freedompop - Can't make/receive phone calls and texts
    I can only make/receive phone calls and texts when I use...
    Payza - I HATE these guys
    These guys stole my money. Since having my money taken...
    Batteriesplus.co.uk - A black hole
    May 2015 - Do NOT buy from this company now. I did buy...
    Maynilad Excessive Billing - BILL OF OTHER CHARGE TO USNAGKAPALIT NA METRO
    NA SHOCKED, NA STROKE AT NAMATAY ANG ISANG WALANG...
    Maynilad Excessive Billing - other bill charge to us
    NAGKAPALIT NA METRO 801 803 at 805 NAGING 805 803...
    TVLAND NETWORK - Younger is annoying and disgusting
    Oh TV land what has happened to you? When did you become...
    Prada - Infusion D'Iris
    After a sales associate at a very respected department...
    Genie Bra - Genie Bras
    I ordered a bra from this company back in February. It did...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username