Log inRegister
Add a Review

www.usdirectexpress.com

United States, Maine

Consumer reviews about www.usdirectexpress.com

Lynda V
Dec 10, 2011

money taken from account; would not give merchandiser authorization number


I agree with complaints! Could not get debits @ vendors to go through even Soc. Sec. Direct Deposit completed days ago. Checked my acct AGAIN & it says my card is DEFECTIVE! Called customer service & was told I needed a new card; would get it 5 to 10 days. Told agent unacceptable since have no other finds & have to pay bills. Was given option of paying $13.95 for 2-Day expedited delivery; four days have passed & still no card. That means no food or medication for a disabled person. Hate this new card. If it does not improve will go bank to DD with JP Chase.


Have

William Orr
Dec 31, 2011

money taken from account; would not give merchandiser authorization number


I had two fraudulent transactions on my account in late October. I called their toll free useless number where they were of no help whatsoever. Eventually I had to cancel my card and get a new one and you guessed it, the fee for expedited shipping. Anyone living off of our paid benefits knows that it is expensive. Now, one month later, I have another bs fraud charge with a new account. The same bs. I called corporate at America (their boss'). They gave me instructions of what to say and do. I did it and now they're issuing yet a new card which I refuse to pay expedited shipping. Furthermore I have to now wait longerbfor my money which I desperately need. How can our government let people take our money electronically with no information such as a contact phone or even a web site. The charge should be immediately reversed if the people charging the account have no contact info. Scream at your elected official because we're literally being robbed with no help from our government which has contracted with these people. The thieves know how to use the system and now twice when I need help and it's obvious this usdirectexpress is incapable of standing up for the government consumers. Scream and scream loud. We are being robbed

William Orr
Dec 31, 2011

money taken from account; would not give merchandiser authorization number


Same as above

earlene
May 4, 2012

what happen to 160.00 balance


This is the first time I have had to use DIRECTEXPRESS CARD, I tried to make a ppayment over the phone the card was declined. Now the money is gone what happen to it DIRECTEXPRESS.

dyna890
Aug 8, 2012

Poor Customer Servce


Unable to speak with a real person using the customer telephone they give you.
Also, the website continues to come up, "Having technical difficulties try again later."
Called other numbers, they do not know anything. This is all very suspicious.
I hope they are not getting ready to do a huge rip off.
Very bad company

Add a Review about www.usdirectexpress.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    Jabong.com - FEELING CHEATED
    Hi, I ordered a product via Order Number 141124147741177...
    Jadegowns - My Dream Dress
    i saw a beautiful dress pics online but i can not find it...
    11991 - Check em out
    I had a friend that recently recommended to check this...
    Miriam Lazewatsky (Stone Lark Jewelry) - Miriam Lazewatsky SCAMMER (Stone Lark Jewelry)
    Bitchy service. Horrible, horrible jewelry. I bought a...
    Freedompop - Freedom pop sucks
    I am a current member of Freedom Pop and it does not work,...
    truworths - handed to lawyers
    Hi guys,my name is sindi and I have been handed to lawyers...
    YuppTV - Unethical business practice and bad customer service
    Hi, I ordered a YUPPTV annual package for 299.99$. I was...
    Prodermagenix - Cancellation
    To Whom it may concern, Your products are excellent, but...
    Deborah Golden Gestner - Grant Writer
    Ethics violation with: ...
    1162 - Globe tricks
    Sino pa ba ang mga nag upgrade or nag purchase ng 3mbps...
    cannon and dunphy - don't return calls/rude
    A relative called them about a possible case. One of the...
    505 - rbi
    Can I believe ?
    Ally Bank - Forget your privacy
    Ally told me it would close my account if I did not...
    NuWave induction - Ordered from QVC
    I ordered my induction burners from QVC w/chef Ming's...
    DancingGem - Nice
    This is a nice, well made pendant. It is a little bigger...
    Usbirthcertificate.com - They Lie!!
    Warning, Warning, Warning! This company is terrible. I was...
    Reservationcounter.com - Total scam
    I tried to book a hotel in Lebanon PA. I was direct to...
    Flower Delivery Houston - Best Service Ever
    flowersdeliveryhouston.com has a wide array of flowers to...
    London Flooring - Collection was really awesome
    While searching for the wood flooring for my office, I...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username