Log inRegister
Submit Complaint

www.usdirectexpress.com

United States,
Maine

Consumer complaints and reviews about www.usdirectexpress.com

Lynda V
Dec 10, 2011

money taken from account; would not give merchandiser authorization number

I agree with complaints! Could not get debits @ vendors to go through even Soc. Sec. Direct Deposit completed days ago. Checked my acct AGAIN & it says my card is DEFECTIVE! Called customer service & was told I needed a new card; would get it 5 to 10 days. Told agent unacceptable since have no other finds & have to pay bills. Was given option of paying $13.95 for 2-Day expedited delivery; four days have passed & still no card. That means no food or medication for a disabled person. Hate this new card. If it does not improve will go bank to DD with JP Chase.


Have
William Orr
Dec 31, 2011

money taken from account; would not give merchandiser authorization number

I had two fraudulent transactions on my account in late October. I called their toll free useless number where they were of no help whatsoever. Eventually I had to cancel my card and get a new one and you guessed it, the fee for expedited shipping. Anyone living off of our paid benefits knows that it is expensive. Now, one month later, I have another bs fraud charge with a new account. The same bs. I called corporate at America (their boss'). They gave me instructions of what to say and do. I did it and now they're issuing yet a new card which I refuse to pay expedited shipping. Furthermore I have to now wait longerbfor my money which I desperately need. How can our government let people take our money electronically with no information such as a contact phone or even a web site. The charge should be immediately reversed if the people charging the account have no contact info. Scream at your elected official because we're literally being robbed with no help from our government which has contracted with these people. The thieves know how to use the system and now twice when I need help and it's obvious this usdirectexpress is incapable of standing up for the government consumers. Scream and scream loud. We are being robbed
William Orr
Dec 31, 2011

money taken from account; would not give merchandiser authorization number

Same as above
earlene
May 4, 2012

what happen to 160.00 balance

This is the first time I have had to use DIRECTEXPRESS CARD, I tried to make a ppayment over the phone the card was declined. Now the money is gone what happen to it DIRECTEXPRESS.
dyna890
Aug 8, 2012

Poor Customer Servce

Unable to speak with a real person using the customer telephone they give you.
Also, the website continues to come up, "Having technical difficulties try again later."
Called other numbers, they do not know anything. This is all very suspicious.
I hope they are not getting ready to do a huge rip off.
Very bad company

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    Country of Complaint
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Allianz Capital Holdings - Victim of Time Share Scam
    Hi Crystal & Dawson My case is not yet resolve. A...
    norman duddy - agod and their attitude
    the worst travel agency in the search lists that's...
    eShakti - Eshakti Customer Service Is Non-Responsive
    Last year, I returned some items and was told my account...
    Expect Payments & FDGL - Fraud on their part
    Do you know who regulates these guys? It should be both...
    Bingo Lane - Bingo numbers
    I love Bingo Lane however the new room has severe...
    Derma Juvenate - Derma Juvenate
    I ordered what I thought was a free trial of Garcinia...
    AVAS Flowers - WORST EVER
    WARNING!!! DO NOT ORDER FLOWERS FROM AVAS FLOWERS. I...
    Bank of America - Thanks
    To Bank of America. my cantact pastor robeecka maria...
    expect payment solutions - Ripoff Processor and lease company
    They Expect Payments and FDGL are rip offs Any class...
    RVTL US - RVTLl scam
    I could have written any one of the previous complaints. ...
    Margaret Ottley Okubo - Thanks
    To Margaret Ottley Okubo Mar 14, 2014 - To President...
    Timbercreek - Horrible Building Manager
    Jerome Crosby is one of the worst building managers i have...
    Dermajuvenate - Fraud
    Money tooked from my Visa I have ordered only samples and...
    RVTL US - Deceptive Advertisement
    I was mislead by false advertisement also. When I put in...
    WebCreation UK - Website Design
    This company is a joke. DO NOT USE THEM. They have taken...
    SNGPL - IN PRESENCE OF METER READING ,ISSUE ESTIMATE(POVISIONNALY...
    REMINDER 3‏ Actions Javaid Hafeez 4/15/2014 ...
    RVTL US - RVTL Anti-Aging Cream
    The Product is poor given its price. It is uncomfortable...
    Oranum.com - oranum
    this dumbass crack head named ClarivoyantConni kicked me...
    Personal - Unable to cancel
    After ordering their samples, I found there appeared to be...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username