www.hotelbargains.com.au |
| Australia, Queensland |
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Consumer reviews about www.hotelbargains.com.au |
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LOLatTelemarketers
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Dec 9, 2011
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Beware, scam, cheats, rude
I have been called repeatedly by these sort of companies (it's not the first of it's kind) They sit there and talk as fast as possible, in very difficult to understand accents, they tell you they have an ABN number, so what? So do I, what most people don't understand is anyone can apply for their own ABN number from the government to conduct business, doesn't mean that automatically it is a trustworthy business. I have tried many tactics to see what they say, and even when I tell them I cannot afford to go, they don't want to take no for an answer, also, they don't like to give their phone number out. I remember one guy told me about their office in Southport on the Gold Coast, I used to work in the area so I asked him about certain shops and places that people frequent for lunch, he had no idea what I was talking about. Also the Gold Coast Indy was on during the time he called me and I asked if he was going to it and he still had no idea what I was talking about. I asked how much he paid for parking in the area - he said he didn't drive to work, he stayed at home to look after his mother, It was almost like he was saying "the dog ate my homework" When I asked if I could stay in Mount Isa, he told me there was harbour view rooms available there (even though I said about 4 times: Mount Isa has harbourview rooms? He assured me there was) - that was the funniest thing I ever heard! I also got so far as saying I would go on a holiday with them (just to test them out) But told them I don't give out credit card details over the phone and if I could put the money in their bank account the following week, but they told me that I would be too late for the "special deal" because it ran out that day. To which I responded: Well I guess you can't help me because I can't get to the bank today. Thanks again goodbye! I really don't mind leading them as far as I can without giving out any personal details, perhaps it stops them from calling other people who aren't as strong-willed.
I really don't understand the idea behind buying a meal at the hotel restaurant and the accommodation is then "free" - where do you get your money back? From the vouchers? (considering the vouchers are supposed to pay for your accommodation in full right?) You pay for a $60 meal just to get your $15.71 back from the voucher for that night? eh doesn't make much sense to me! Plus if their company is doing the booking through the hotel, I would be asking if they provide you with the specific hotel's booking number so that if you for some reason need to contact the hotel directly, that you have the correct booking number, I mean after they book you the hotel, that should be all you need this company for. All other dealings should be directly with the hotel. Anyways you get the idea...
I just hope there are smart enough people to not give out their credit card details to anyone who calls your house phone. Probably not a good idea to give them details on where you live either. In this day and age you can never be too careful. Plus the added stress of the current economic climate, someone who pushes you and pushes you to take the deal isn't very sympathetic to your needs, they are just there to sell you something and take your money.
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sara darielle
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Dec 17, 2011
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Beware, scam, cheats, rude
I got a call from hotel bargains the day before yesterday and bought a package deal plus secured ten extra vouchers for referring friends and family. altogether i got 45 vouchers for $340au. plus a $100 flight ticket. I was given the BN and a receipt number, however when they contacted my sister and her husband they were reluctant to give out phone numbers for them to call back on and it appeared they were not in Aust at all. My sister called me and i checked my bank, no money had been removed from my account at that point in time so i transferred my funds out immediately and did some research. i found the web site, called the 1300 number, it was engaged and has continued to be engaged. Yes the business number is registered with ASIC but not found on the Aust Business number register ????? so??? are they a hoax??? can't say, except that how come i got a receipt number before the money was taken, how come they didn't take the money and why does the 1300 number be not avail...and and and???? from now on, not buying anything over the phone.; and definitely not giving my credit card details over the phone to anyone.
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abacus61
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Dec 17, 2011
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Beware, scam, cheats, rude
bargain breaks now call themselves hotel bargains. interestingly they use the same website, only change is the name and the phantom 1300 number.
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Alex Cooper
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Dec 21, 2011
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Beware, scam, cheats, rude
01. Hotel Bargains or Hotel Bargains Pty Ltd is not listed in ABN or ACN Search
02. BN22096735 or 22096735 is not a valid ABN ACN or any other business or registered institutional number in Australia
03. Anyone can have a 07 (QLD) number. Just buy a VOIP (Voice Over Internet Protocol) number from any VOIP provider take it to any part of the world or use a VOIP software on your PC / MAC or even on your Smart Phone and call from that 07 number you bought.
04. Their website ( www.hotelbargains.com.au/ ) transactions are not legit. Doesn't use a https:// ( s ) protocol. As soon as you enter the details and press "Process", you will see a "Processing" display. But it's fake.
My question is, if they are genuine and offering real offers why the above 04 points make them look like not legit?
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Alex Cooper
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Dec 21, 2011
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Beware, scam, cheats, rude
Few more facts:
hotelbargains.com.au website is owned by Sales Paradigm Pty Ltd ( ABN: 50 125 728 627 )
registered by a person called Lance Martin who is the CEO of Hotels2go
WHOIS Records:
http://website.informer.com/hotelbargains.com.au
ABN:
http://www.abr.business.gov.au/SearchByAbn.aspx?abn=50125728627
Linkedin Profile:
http://au.linkedin.com/pub/lance-martin/3a/b50/245
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Apeil
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Dec 29, 2011
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Beware, scam, cheats, rude
I got a call today from the same sort of people Hotel Bargains they call themselves an Asian accent guy who when I started to get tough with the questioning process handed the phone over to another guy with the same accent but deeper voice!...I thought I was hearing things but I was sure I wasn't speaking to the same person...I tested him out by throwing a few curve balls about things I had said to the first one and the second guy fell over!...these guys are well dodgy...I didn't do a lot of homework but got on to this site quick enough and all my gut feeling was confirmed...They guy called back later in the evening at my request (gave me time to check it out and do a bit of homework) they tried the whole thing on again and was intensely annoying to get rid of!...My advise to anyone who gets a call from them ... tell them and clear cut NOT INTERESTED when they first call. I can certainly see how people would get roped into the deal though I nearly did...but something said this sounds too good to be true...and as they say it probably is!!!
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Sunny coast fan!
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Jan 6, 2012
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Beware, scam, cheats, rude
Got a call from the same mob tonight. I was very reluctant to give out any details but thought I would listen anyway. Gave me all the same details as above (everyone else) I asked them to call back later as I wanted to check them out and in my research found all of the above. Thanks everyone for posting their experiences. I will enjoy letting them know that I am definitely not interested...I have been called 3 times this week in regards to "Security Check from Microsoft" - another hoax - survey from another company working for Telstra - another hoax...and they are all Indian and Chinese people speaking extremely fast and hard to understand...GET a LIFE all you CON ARTIST, RIP OFF INDIANS and CHINESE. I am not definitely not a racist as I am part chinese too but honestly. Get a real job and earn some hard earned dollars without ripping off innocent people.
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jack008
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Jan 18, 2012
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Beware, scam, cheats, rude
i don't agree that it's a scam
"hotel bargains" has really saved thousands of $'s on my accommodation
and i really satisfied &njoyed my holidays a lot
and they didn't provide me any false information regarding d package
I DON'T THINK THEY ARE CALLING FROM OVERSEAS
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peter009
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Jan 21, 2012
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Beware, scam, cheats, rude
I REALLY don't agree with the complaint against. HOTEL BARGAINS .
"IT'S ALL BULLSHIT"
after going through the complaint i had checked all the details regarding HOTEL BARGAINS, it is a genuine and registered company having BN22096735,
This company has offered me a bast deal 20nights for just 220$
this offer has really saved thousands of dollars on my accommodation
and i had enjoyed my holidays a lot.
It's just a false compliant just to "spoil the reputation" of the company by other travel agents
HOTEL BARGAINS IS really a genuine company and i suggest that its not a SCAM
and its really a good offer where we can save thousands of dollars on our accommodation and we can enjoy our holidays a lot
don't trust the false news spread by travel agent guys.
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Stanno
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Jan 23, 2012
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Beware, scam, cheats, rude
I'm really not sure what the bargain is.I could have gotten a better deal if i had booked through a discount site. My niece who tried to book a hotel could not take her two children and it was to cost her a lot of money.I would not sign up with these people as I don't think they were honest with my sister who purchased the vouchers as a gift for myself and her daughter.
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wazza1
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Jan 27, 2012
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Beware, scam, cheats, rude
After receiving the amazing but too good to be true phone call, asked them to call me back so I could check the validity of this company. Read the above complaints thank you, and also checked out the alluring 'hotelbargains website' and noticed that all but two of the hotel photo images have the hotel's name. On investigating, these two hotels have no business dealings with 'hotelbargains', yet another scam to obtain your credit card details!
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kard
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Jan 31, 2012
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hotel bargains
I received a phone call from hotelbargains.com.au today, with a too good to be true deal. so glad i did not hand over my credit card details, told them to phone me back on friday, to which i will say no thanks! Thank to all who have posted about this scam, so that others can be informed.
Karen
Melbourne
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McGonza
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Feb 8, 2012
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Beware, scam, cheats, rude
I received the same thing from a guy with the name of "Christopher Harris". Claimed to call from Hotelbargains from Queensland but it was obvious he was calling from overseas. His line was dodgy and dropped a few times during our conversation.
I told him that I would prefer transferring money. He gave me their account details. I told him that I would definitely transfer today at 12:00 pm and he could call me at 1pm to arrange for the vouchers. It is 2pm and he has not yet called. Of course, I have not transferred.
Read advise on Scamwatch.gov.au on "Discount holiday accommodation vouchers": http://www.scamwatch.gov.au/content/index.phtml/itemId/774755
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sylvia martin
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Feb 8, 2012
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Beware, scam, cheats, rude
hotel bargains is really good it just saved my thousands of dollars for my accommodation
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Rob Golley
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Feb 9, 2012
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Beware, scam, cheats, rude
Please beware of HotelBargains. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
Our business Accommodation Swansea (Also Swansea Cottages Swansea Tasmania) is listed as an accommodation option that can be booked using the purchased vouchers sold by HotelBargains. Meal options are also offered.
Unfortunately our business has never heard of this company nor had any business dealings with the same. WE are in no way associated with them and do NOT accept bogus vouchers as being offered.
Unfortunately, meals as offered by Hotelbargains, cannot be provided as our property does not have a restaurant, so I am unsure what options Hotelbargains are attempting to sell.
Reading through the comments posted above it would appear from those comments in broken English, that these positive comments have been fabricated by the scamming company themselves to counteract the negative criticism posted by upset purchasers of the product.
Don't be fooled. These are calculating scammers who prey particularly on the elderly and less busioness savvy.
To check for your self try ringing a property that they are offering up as accommodation to check if the same is honouring hotelbargains vouchers. You will find that they are not and vouchers purchased for accommodation will not be honoured.
If contacted by Bargainhotels, keep your money. Don't be conned by their expert sweet talking scammers or impressive web site and professionally printed flyers and vouchers. It is strongly suggested that you contact your local Consumer Affairs to lodge a complaint as well as the ACCC to advise of your concerns that this scamming operation does need to be investigated and shut down.
Purported address is Unit 7 Scarborough Street Southport 4216 Qld. 1300 850 660.
Does anyone live nearby to check if this is bona fide?
Rob Golley JP Tasmania
Proprietor
Accommodation Swansea
Swansea Tasmania
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Rob Golley
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Feb 9, 2012
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Beware, scam, cheats, rude
SCAM WATCH ACCC
Discount holiday accommodation vouchers
While you are making holiday plans, scammers are plotting to steal your hard-earned dollars.
It happens every year—too late, holidaymakers find the discount accommodation vouchers they have paid for don't arrive, are fakes or simply can't be used as promised.
SCAMwatch has been advised that consumers are purchasing vouchers for heavily discounted holiday accommodation in locations such as Phuket, Koh Samui, Bali and even Australia by credit card during an enticing but unsolicited call from a telemarketer or after receiving a fax. In many cases these vouchers don't arrive. In other instances, consumers report receiving their vouchers but having to pay additional charges to secure their accommodation or being told the accommodation provider had no knowledge of the voucher or deal.
SCAMwatch is warning consumers to be cautious of any unsolicited offers they may receive and not to provide their credit card or personal details over the phone. Not only is it nearly impossible to obtain refunds from unscrupulous traders, you may also be helping these scammers commit identity fraud.
Protect yourself
Contact the accommodation provider and confirm the availability of the accommodation.
Never provide your credit card details and other personal information to unsolicited callers—get the caller's details and say you will call them back after you have checked the offer. If they are genuine, they will be happy to provide their contact details—if not, hang up!
Read all the terms and conditions of any offer very carefully—claims of free or very cheap deals often have hidden costs.
Do not respond to unsolicited calls. Do not write back; do not call the telephone number you are given; and do not send any money, credit card details or other personal details. Responding only indicates that you're interested, and you could end up with many more fake offers in the future.
Report
Report the matter to the ACCC Infocentre on 1300 302 502 or visit the report a scam page on SCAMwatch.
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Rob Golley
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Feb 9, 2012
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Beware, scam, cheats, rude
Discount holiday accommodation vouchers
While you are making holiday plans, scammers are plotting to steal your hard-earned dollars.
It happens every year—too late, holidaymakers find the discount accommodation vouchers they have paid for don't arrive, are fakes or simply can't be used as promised.
SCAMwatch has been advised that consumers are purchasing vouchers for heavily discounted holiday accommodation in locations such as Phuket, Koh Samui, Bali and even Australia by credit card during an enticing but unsolicited call from a telemarketer or after receiving a fax. In many cases these vouchers don't arrive. In other instances, consumers report receiving their vouchers but having to pay additional charges to secure their accommodation or being told the accommodation provider had no knowledge of the voucher or deal.
SCAMwatch is warning consumers to be cautious of any unsolicited offers they may receive and not to provide their credit card or personal details over the phone. Not only is it nearly impossible to obtain refunds from unscrupulous traders, you may also be helping these scammers commit identity fraud.
Protect yourself
Contact the accommodation provider and confirm the availability of the accommodation.
Never provide your credit card details and other personal information to unsolicited callers—get the caller's details and say you will call them back after you have checked the offer. If they are genuine, they will be happy to provide their contact details—if not, hang up!
Read all the terms and conditions of any offer very carefully—claims of free or very cheap deals often have hidden costs.
Do not respond to unsolicited calls. Do not write back; do not call the telephone number you are given; and do not send any money, credit card details or other personal details. Responding only indicates that you're interested, and you could end up with many more fake offers in the future.
Report
Report the matter to the ACCC Infocentre on 1300 302 502 or visit the report a scam page on SCAMwatch.
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sooooounhappy
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Feb 20, 2012
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Beware, scam, cheats, rude
it is a scam i received a call 10 days ago offering the same deal but they were able to trick me so to all Australian please beware of this kind of phone calls .
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basilmr
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Feb 21, 2012
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Beware, scam, cheats, rude
We have an accommodation establishment in Margaret River, WA.
We have received two phone calls recently from people enquiring as to the legitimacy of our listing with Hotelbargains.
I have had to tell them that we have never had or will have an agreement with them.
Our rates are on average $200.00 per night and we do not normally offer meals to our guests.
It appears to me that all the positive comments are from Hotelbargains personnel posing as legitimate clients.
Do not use Hotelbargains.
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Max Watson
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Mar 13, 2012
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Beware, scam, cheats, rude
This complaint is fucking shitttt !!! Last week i have enjoyed my holidays in QLD(queensland)... they offerd great deals... and it saved my great expenses... it even helped me in utilizing this money in my trip... Some mother fucker competitors are posting these posts... If u don't believe then go to their ABN (Australian Business Number). ... and u can check it on ASIC (Australian security and Investment Commission) ...
Hope u enjoy your holidays ...
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liza
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Apr 2, 2012
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no scam
im an agent in behalf of hotel bargains...
this is a legitimate company...
The basic reason why we are offering you 14 nights of holiday accommodation for just $269 is just because we are trying to publicize our group of hotels. We are looking for more no of customers because we want to break the market competition and we want to expand our business in all the suburbs of Aus and NZ ...
No scam nothing...we have many customers who believe us ....
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vetekina
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Apr 10, 2012
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still waiting for travel vouchers
Hi,
I am still waiting for my travel vouchers, when I first signed up and brought my accomodation vouchers, but was promised travel vouchers.
Gloria
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Roger1234
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Apr 10, 2012
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The Hotel Bargain is a scam!!! Think twice before you signup!!!
Very disappointing the way Hotel Bargains Queensland marketing team misleading the consumers. I have purchased this deal - Pay for your breakfast and dinner for two people and then get the room for free for that night. Guess how much for breakfast in a 3 star hotel in country Queensland??? $75.00 And the dinner is $75.00 as well. Without mentioning this deal I rang the same motel and checked the price for one night and its $110. So paying two people two meals ($300) is really a Hotel Bargain???? Finally I have book without vouchers and enjoyed my trip. Called the Hotel bargain team and the lady called Kath said they don't refund the money after 2weeks time. I'm pretty sure Australian law has changed recently and if you done a deal over the phone you can get your money back if it is less than 6 months?
Guys please don't go and sign up with this company! You can get better deals by either calling to the hotels/Motels directly or search online. This is a real scam!!!
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jafarzadeh1977
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Jun 1, 2012
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Hotel Bargains Queensland marketing team misleading the consumers
I received my membership info 10 days after purchase. So, I didn’t have any chance to check their deals. When I checked Hotelbargain deals, I really surprised as their deals are all more expensive than any other deals. So, I was really confused why I need Hotelbargain vouchers. It would be much cheaper if I purchased it from other booking websites (hotel.com, booking.com) or even from the hotel itself!!! I was still within my 10 business day cooling off period. I called them and asked for cancellation. But the customer service was really rude and never try to resolve my problem and told me NOT 10 business days and my claim is not correct (No help at all!!!) . I am going to call Australian Competition & Consumer Commission (ACCC) on 1300 302 502 and Customer affair Queensland to open this case for further investigation. Please do so if you are in same situation.
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kazza
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Jun 3, 2012
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hotelbargains
I agree hotelbargains is a scam . I have tried to receive my money back with no help from the rude telephone assistants . They say they don't keep the original taped phone call when I was told if I paid for meals I would get accommodation free. They sold these vouchers under false pretences. I told them I needed accommodation for me and my 4 children and my two young ones were free. I tried getting a deal online and on phone but was told they had no accommodation for five to six people with the free accommodation and pay for meals deals. I was told it would be $1042 for one week stay without meals which is the same through the place I could book myself. They also told me that if I stayed at certain places I would have to book two room because they don't take more than 4 guests :-/ As I'm a mum of four children that is just not acceptable. I cant leave my children in their own room . How ridiculous .we are on holiday together...
I notice the people that say it is legitemate and work for these companies don't leave an email to give feedback . When I phoned the company hotelbargains , they said to give feedback on the site. There is no way to do that as I tried feedback and contact details but it just goes back to the main page. so I'm guessing they don't like complaints because they get sooo many ???
Lesson learnt.... NEVER buy over phone and give credit card details .I also cancelled/changed the credit card for this reason.
Good Luck to all the honest people who don't work at these scam places .Don't be fooled again, I sure as wont. Now all the honest companies will not get benefits because we have liars and cheats and thieves in this world.
SAD state of affairs this worlds coming to .
Karen
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