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Consumer reviews about www.dellmont.com/ASK LU

Bernd747
Dec 12, 2011

Amount deducted from my visa card

NEVER write your Credit-card Number at the Internet Forums

zegnet
Jan 19, 2012

Amount deducted from my visa card

credit dellmont.com charge me 115.81 Euro three times from my master card however I did not buy this amount, mostly I buy 12.31 euro for calling. I fill the form in the dellmont page to check the case and I also contacted my bank. I hope they will try to figure it out so I will get my money back.

zegnet
Jan 19, 2012

Amount deducted from my visa card

credit dellmont.com charge me 115.81 Euro three times from my master card however I did not buy this amount, mostly I buy 12.31 euro for calling. I fill the form in the dellmont page to check the case and I also contacted my bank. I hope they will try to figure it out so I will get my money back. It is not acceptable from once organization.

peiguy pad
Mar 10, 2012

Amount deducted from my visa card

hi.
I was in the hospital for about 2 months and didn't need my visa checking card during that time but when i came out, I notice my account was short of $200 and some change. They started by taking $33.84 and ended with $66.83. after investigations, i learned that money was deduct by a "DELLMONT.COM/ASK LUXEMBOURG LU". you can imagine how shocked i was because like many of you i don't even know who that is. after reading some of your comments, i notice that you are talking about a voip service or such. the only thing i used before my time away was rebtel and i have used it for many months but never had that problem before. it kinda works like a prepaid service so the money you put in is the money you use. my only questions now is who are these DELLMONT people and how can we gwt our money back? because i do need my money back.

devanand_k2002
Mar 14, 2012

Amount deducted from my visa card

Dear Sir,
I've received a sms notification specifying that my credit card has been used for EUR 10.70 on 13 March 2012 at www.dellmont.com/ASK, which I didn't use for this date. The last use was on 11th Feb 2012.
Kindly solve this issue.
Devanandan.k
email: devanandk2002@gmail.com
Mobile : +974 55002495

sri_krish
Mar 17, 2012

Amount deducted from my visa card

How can we delete our card details from DELLMONT with out cancelling the visa card?

baijuvarghese
Mar 28, 2012

Amount deducted from my visa card

Sir,
My name is baijuvarghese .Now i am not using voip calls .Almost 6 months before i send mail your information.Today dedected from my account 54.14 dhs.Or informed how to cancelled this account details.ar


baijunisa@yahoo.com

alexpavlov33
May 18, 2012

alexpavlov33

Company "Dellmont" charges my credit card VISA/MasterCard on 26.04.2012 with amount - EUR 29.56 without my permission. The same transaction they make on 27.04.2012, on 28.04.2012, on 29.04.2012, on 30.04.2012, on 1.05.2012, on 2.05.2012, on 3.05.2012. with same amount - EUR 29.56 without my permission. At the same moment I receive SMS from their company VoipDiscount that my amount is empty. Today I receive monthly statement from my bank that I owe this money.
Total amount is 236.48!!!
By this reason and because of their illegal acts I want to cancel trade relations with them! I will undertake respectively actions in Court to protect my credit card and my money.

swetadhaval
May 22, 2012

why you guys took200euro from my credit card

Hi this is dhaval makwana here
i m using Action voip last 3year i had problem with payment
i set my account when low balance its recharge its self 10euro but if check my account i pad through my card more than 200 eur
do will u please give me my money back
one more things it was error with my account as well
i can't access to my account its showing my password its wrong i try many times reset my password but Action voip didn't send
any email
So will you please short-out my problems
my Action voip id is swetadhaval
my email id is dhaval3407@yahoo.co.in
my Mobil no +61433700413
Thanks please give reply ASAP

joseph1979
Sep 4, 2012

Descuento injusto en mi tarjeta

Yo soy Shadrack Joseph vivo en Madrid empeze usar Action Voip hace 10 meses, cada vez que puse 10 euros me cobrais 12.31 pero la ultima vez el mes pasado compre 10 euros y me cobrais 115.81 en mi Master Card el dia 24/08/2012 comercio www.dellmont.com/ask Localidad:Luxembourg eso es muy injusto mi numero de master card es: 5489 0182 4963 5104. Por favor espero mi dinero urgente que me lo devuelvais enseguida por favor, mi numero de telefono es: 622285559 y mi direccion electronica es shadrack2205@yahoo.fr . Espero vuestra respuesta dentro de poco tiempo. Que todo se resuelva. Gracias.

viviraco
Apr 23, 2013

mONTANT PERCU INDUMENT

Par deux fois il m'a été retire 115,81 soit le 10/02/2013 et le 11/02/2013. Hors je n'ai jamais reçu ce montant sur mon compte voip. En effet je ne charge jamais plus de 10, 20 ou 30€ maximum. J'aimerais être remboursée au plus vite sinon je porte plainte à la police car il me semble qu'il s'agit d'une fraude organisée. La carte portait le numéro 5440362072167761
J'espère que je me trompe mais cela est inconcevable.
Mon Email vivianaraco@hotmail.be
J'ai porté plainte à ma banque et chez Mastercard
Merci de me rembourser au plus vite

rajvpm10
May 5, 2013

Amount Deducted from Credit Card but the balance is not credited to my account

Yesterday, I tried to recharge my account (rajvpm10) thru my Master Card ending 2671 for EUR 25 and the DELLMONT Charged EUR 25.70 and I got the confirmation from SAMBA BANK but until now the balance is not credited to my account.

Kindly check and credit the above amount (EUR: 25) to my account immediately and confirm to me by rvrdelhi@yahoo.com

RAJAN VARGHESE
Mob : 00966569130180
Voip : rajvpm10
KSA

ryu.zab
Feb 5, 2014

Amount deducted

Company "Dellmont" charges my credit card VISA/MasterCard on 05.02.2014 with amount - USD 14.47 without my permission. Yet the amount did the credited into my VOiP account. How can I claim this amount????

fraudulent
Apr 25, 2015

Amount deducted

On April 20 as well as on April 24, 2014, my credit card was charged, WITHOUT MY KNOWLEDGE or AUTHORIZATION, with euro 13.03
Please explain!!

srujan
May 6, 2015

my debt card usage with out my permission

hi every month 779 rupees are deducting from my account from luxemberg from past 4months.i want to cancel this .how is it possible

ttxfb16
Dec 16, 2015

fraudulent

Credit dellmont.com charge me £2000 from my master card of which i didn't make any transaction with my card. It is not acceptable of your company to use my credit card to purchase things. I hope you sort this out and refund my money.

Flokie
Mar 27, 2017

Mike

DellMont charges me for calls when I have FREE calls. I cannot get hold of anybody. when I send enquiry with all details they say they cannot find my ticket. Extremely frustrating, extremely bad service. How can a company operate like that in the centre of Europe? What are laws governing this kind of service? If we were in Africa, one would, maybe, understand, but in centre of developed world to provide such a bad service? Shame on Europe.

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