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Why Not Lease It

United States, Alabama

Consumer reviews about Why Not Lease It

andyman2
May 22, 2013

beware of Why Not Lease It

Why Not Lease It must be avoided. A local store offered Why Not Lease It as a payment method and everything looked ok. Everything actually was ok until the end of the contract where they asked a buy out fee which was half of the total price for the things I bought. I paid this fee and never received a buy out agreement. Here are the details of this fraudulent organisation:

Why Not Lease It
1750 Elm Street Suite 1200, NH 03104
Mobile, Alabama
United States of America
603-665-9000
www.whynotleaseit.com

jcivils
Jan 12, 2014

False advertisement

Kmart Lease and go, say no credit required take home today. Age and income requirements, So how does one get turned down if they have both plus a checking account. Explain that to me, I make over $1900 a month and was gonna make a down payment of $200 and pay it off early. This is sad how companies operate.

gem
May 11, 2015

bad company

Is sad when it is stated no credit needed, no credit check and you meet all the criteria listed and you get turned down.

If you try and call any number that you can find, it is same automated number that turns you down. I have searched and searched for numbers, found numerous ones, and still is automated number that turns you down.

I have e mailed this company to no avail. You know if I had credit why one would need a lease. I make good money, have bank account in good standings, been on my job for over seven years, and not be able to speak with a "Live" individual I find that very, very shady.

tseng
Oct 2, 2015

poor customer service reps

Was mislead about payoff--were told that when the lease was up we would be contacted about the payoff.--they never called, and when I called asked about all 3 items we were leasing a tv, sound bar and dishwasher..was told several times, and I asked several times if all 3 were included in the pay off, was told by 2 different customer service reps that yes all 3 were included....then they charged me for the dishwasher again, and was told no they weren't all included...won't stand behind was was told to me. won't pull the phone conversation to verify. I was transferred to a supervisor, who said she was putting me on hold, she hung up on me, and I waited a week before I called back---they made no effort to reconnect with me....One rep said they would credit me several payments, now they won't refer to that.


be very careful dealing with this company--very deceptive and poor customer rep training--T Seng

Paul Turcotte Jr.
May 15, 2016

Head ack

One rep. Don't know the other rep. Is doing besides that I pay by card they said did not pay and that why I couldn't do a by out. So my card company is refusing to pay them now and send me a report on card. Until I get paper work I'm not paying.

Chatman64
May 16, 2016

RIPP OFF

KAMRT'S WHY NOT LEASE IT, IS A RIPP OF. IN THE STORE THEY TOL ME ONE THING ABOUT MY PAYMENTS. BUT WHEN I CALL TO FIND OUT WHEN WAS MY LAST PAYMENT IT WAS SOMETHING ELSE. I WILL BE PAYING OUT A LOT OF MONEY FOR A $500.00 TV. BUY THE TIME I GET THREW WITH THEM I COULD OF WENT TO WALMART AND BOUGHT 3 TV'S. I WOULDN'T RECOMMAND THIS COMPANY TO ANYONE.

MAD IN OHIO
Jul 19, 2016

mad in ohio

I have been rip off so much its not funny paid my account in full they also took payments and told me it would 7 to 10 days for my refund and then. But from day 1 i have had nothing but trouble i will never use the lease it program from KMART....

Emmaj1912
Aug 1, 2016

Horrible

This lease it program is a joke. I spent more than double of what the original purchase price was for the item I bought. The purchase doesn't tell you that there is a "buy out" payment. The stores make it seem like its a lease to own.

Smokin3joe
Nov 12, 2016

Triple the amount of purchase

Purchased patio set in April 2016 for $139.99... have paid so far $207.00..when I call to find out why their still taking payments they tell me I don't own this and that I need to pay another $88.00 to buy this out....over $300.00 for a table that was $139.99....This is a total f-kin ripoff.. Don't ever use this company!

Nessie3
Nov 22, 2016

Store went our of business

Prior to Kmart (why-not-lease-it) going out of business, a payment has been set up voluntarily for the business to retrieve automatic withdrawal from my account on serveral occasions, yet why-not-lease-it did not retrieve any payments according to the payment schedule. Payment arrangements were set up three times on three different occasions in an effort to make sure that no payments would be missed; yet in still, why- not-lease-it did not take any payments from my account but instead transferred the account to a collection agency and to the credit reporting bureaus. Kmart (why-not-lease-it) business in unjustified with their actions especially if a customer is willing to make payments by providing the appropriate information that's needed. No personal information, address, or bank information have been changed. This company had every opportunity to retrieve the proper payments from my account but did not receive any payments. It is the business responsibility to do their part when payments have been set up accordingly, not the customer's fault. This account has been handled inappropriately and I'm not satisfied!!!

If any other person is currently having this problem please respond to my email: prdgdma@yahoo.com

TLXL
Nov 30, 2016

Another Victim!

I thought I was making the last payment on our washer and dryer and went to confirm last payment date, only to find out I had to pay an additional $825 to buy out the lease! SEARS lied to us! I will never shop there again! I hope they go out of business with their Kmart buddies!

lterrell6604
Dec 31, 2016

What rip off

Don't get caught using this greedy lease program. I bought a washer and dryer, still paying and it is more than 3 times the original price. Kmart and Sears need to be ashamed of themselves. Maybe a class action lawsuit suit needs to be iniated.

Gturner
Jan 10, 2017

Will Never use again

I purchased a TV through Sears on their why not lease it program. I decided to pay it off early and when the time came to pay it off, the company handling the lease attempted to overcharge me by $100. I caught the overcharge and told them to void the first transaction and to please take out the correct amount. At the end of the transaction, I asked the representative if the initial overcharge had indeed been voided, as I didn't want to run into issues had it not been voided correctly. I was assured it had in fact been voided correctly and there would not be any issues. Do you see where this is headed? Of course it was voided incorrectly and the financial institution that the money was drawn from is holding my account until the incorrectly voided amount does not get withdrawn from the account which takes 6 days. I contacted the WhyNotLeaseIt people twice, and maintain there is nothing they can do. So my money in my account is unavailable until it basically falls off and is not collected. My motto is, you mess something up, you fix it. Especially when it's someone's finances. I will NEVER lease anything through them again, I will also stop shopping at Sears. It's almost dead anyway, but kind of sad considering it's one of the oldest stores. Wise up Sears, and WhyNotLeaseIt, this type of service is why you're closing down.

nikkizpb
Apr 3, 2017

Why not lease

Hateful rip off. Did great with a lawn mower, but bought tires and went thru hell. Real crazy. If payments are set for a day of the month that falls on a weekend, the computer doesn't process it at all. Not the next business day either. Therefore, it puts yout account 30 days delinquent. They never call you about the problem either. REALLY crazy. I had surgery, and had to go back and forth with a supervisor to get the account straight-I hope. Very stressful folks to deal with.

Sarnold7
Apr 14, 2017

Sears Brandon Mall

I too fell for this deceptive practices. I was lead to believe that I was purchasing exercise equipment only to be told at the end of the 5 month lease that I would have to enter a buy out program and pay an additional amount of money to own the equipment. I've already paid over $1000 for the equipment and now I am being told that I would be required to pay $600 extra in some buy out program to own the equipment. Never was this policy discussed with me and I am forced to give the equipment back or pay the money. What a scam

yvgtml@yahoo.com
May 31, 2017

TOTAL SCAM

I was told and the contract says if not paid off in 90 days can lease for 5 months and then buy out item for small % of depreciation value or return its. Nope not the case. After paying a bit over $500, they now want additional $700 to buy items. The original cost was $816. The rep said the $500, was interest. They said if turn in items still have to pay the money regardless. They want $500 by end of June and remaining $200 in July. They won't budge even though contract and site says can turn in if don't want to buy out. Been fighting with them for months.they won't let me talk to a supervisor. Horrible horrible experience.

Shay92
Jun 14, 2017

They run your credit

Checked the website and stated no credit check required that if have low credit or no credit no issue only age and income requirement. I'm over the age of 18 and make 3000 a month and still was denied. When I called to find out why the automatic machine said I didn't meet the requirements. To speak to a live rep I had to block my number when I called. Finally spoke to a supervisor and stated that they don't do a credit check but they do look at your market behavior. I asked him if that pretty much a soft credit check and he said "yes something like that". I told him that they are lying to people and running their credit without their permission. Then the supervisor said this is the end of our call then hung up on me.

Eric Olmstead
Aug 17, 2017

Shut it down

I can't believe the BBB let's this shady business keep going. I also can't understand how I've read 100 negative reviews and not 1 positive review and sears still aligns themselves with this loan company. The execs at sears must really have their heads up their asses. Someone at sears HQ really screwed the pooch on using this shady finance company.

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