Walmart Extended Warranty Center |
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Consumer reviews about Walmart Extended Warranty Center |
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WGAS
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Jan 6, 2012
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Refuse to service product
Damage to the case can often be evidence of opening it up and doing so voids many warranties. I am imagining that is their reasoning for refusing your claim. In short, it sounds like they are accusing you of opening the case and as a side result, damaging the keyboard in the process.
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TheWayItIs
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Jan 6, 2012
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Refuse to service product
Any evidence of physical damage is an out for the repair service. Worn keys would come under "normal wear and tear." You have a beef. Get someone on your side such as your local Action News/Consumer Hotline or Action Center. Lodge a complaint with your state's Attorney General/Division of Consumer Affairs. Walmart's service plan administrator is NEW Customer Service companies - Walmart subcontracts the plans to them. Also - call Warmart's corp office - ask for the Director of the Product Care Plans.
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