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Walmart Extended Warranty Center

United States,
Connecticut

Consumer complaints and reviews about Walmart Extended Warranty Center

WGAS
Jan 6, 2012

Refuse to service product

Damage to the case can often be evidence of opening it up and doing so voids many warranties. I am imagining that is their reasoning for refusing your claim. In short, it sounds like they are accusing you of opening the case and as a side result, damaging the keyboard in the process.
TheWayItIs
Jan 6, 2012

Refuse to service product

Any evidence of physical damage is an out for the repair service. Worn keys would come under "normal wear and tear." You have a beef. Get someone on your side such as your local Action News/Consumer Hotline or Action Center. Lodge a complaint with your state's Attorney General/Division of Consumer Affairs. Walmart's service plan administrator is NEW Customer Service companies - Walmart subcontracts the plans to them. Also - call Warmart's corp office - ask for the Director of the Product Care Plans.

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