Wage Works |
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Consumer reviews about Wage Works |
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WageWorksCares
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Mar 21, 2012
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Reimbursement
Dear WageWorks Participant,
Thank you for your communication dated March 20, 2012 concerning your account issues. Your feedback is very important, and on behalf of WageWorks, we sincerely apologize for your experience.
We recognize your level of dissatisfaction and would value the opportunity to resolve your account concerns. Please contact us at [email protected] or send a Tweet to @WageWorksCares for additional assistance.
Sincerely,
Executive Escalation Team
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dickmac999
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Mar 21, 2012
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Reimbursement
What?!?!? I have already reached-out to you to address this and I just get blown-off. Are you telling me now that because I am discussing this in public that someone will actually do something about this? I think I might be more offended by this than the uselessness of your service!!!
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WageWorksCares
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Mar 24, 2012
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Reimbursement
Participant,
We want to help turn your experience around! Please e-mail [email protected] and we will get you connected with some people who can help!
Sincerely,
WageWorks Community Manager
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tkauffman
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Apr 9, 2012
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Reimbursement
I agree with your complaints as well. My employer switched to wageworks this year and I too am very dissatisfied. Everything seems to get denied weather it be dependant care or healthcare. I never had this problem with the previous flex spending administrators that we had for 3 years. I am filing a complaint with my benefits department and am petitioning to withdraw from the program. I have called wageworks CUSTOMER SERVICE and what a waste of time.
[email protected]
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